Samsung lockscreen switches between showing album art and not showing album art

[paloozaking89]

Plan

Premium

Country

USA

Device

Samsung J3 Star

Operating System

Android

My Question or Issue

Whenever I listen to music on my phone, it switches between showing standard text and showing the album art with the name of the song on my lockscreen. I would like it to always show the album art, but I don't know how to make it happen or what triggers it to go from normal text to album art mode. It is possible to show the full album art on the lock screen, but I would have to click the text every time, which I don't want. Does anyone know how to make this work?

[Ivan]

Hey there @paloozaking89, 

Thanks for posting on the Community about this.

Let us know if you experience the same after performing a clean reinstall of the Spotify app on your Samsung. We recommend this steps as it'll get you the latest app version and remove any corrupted files from previous installations. 

If you see no difference after that, try disabling any power saving or data cleaning settings on your mobile device. Make sure you try this since such features can often prevent the app from operating at full capacity.

Keep us posted! We'll be here if you have any questions.