Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Saved albums and music gone

Solved!

Saved albums and music gone

Updated from Marshmallow to Nougat.

Then spotify updated itself. 7.4.0.1799 armv7 is the current version.

Was able to use normally, then last night upon opening spotify i received a notice that only 3 devices are allowed to save songs. I only have one device that spotify is logged in which is my mobile phone and thats it. I never logged in and saved songs into other devices. So hence my saved songs were deleted even i was only logged in 1 device. Please advice
Reply

Accepted Solutions
Marked as solution

I know it's tempting to post without checking to see if their are other similar topics but I just replied in this thread which is just four lines below yours! Oh, an OS update seems to trigger your mobile being identified as a new device.

View solution in original post

1 Reply
Marked as solution

I know it's tempting to post without checking to see if their are other similar topics but I just replied in this thread which is just four lines below yours! Oh, an OS update seems to trigger your mobile being identified as a new device.

Suggested posts