Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Saved albums missing after the new UI update

Saved albums missing after the new UI update

Plan 

Premium

Country

Japan

Device

OnePlus 5T

Operating System

Android Pie

My Question or Issue

After the new update, there is only one album l saved recently left in the album section and the albums I saved to library before turned unsaved in android client, while they are still saved in PC client.

 

Reply
2 Replies

I am having a similar issue.  I have lost all songs saved associated to artists.  I have also lost music under the album view.  I have lost the ability to view my recently played music.  Finally I appear to have lost a large majority of my downloaded music.

My PC client also appears to work normally.  I am on a Samsung Galaxy S8 which is currently running android 8.0.

I could still find my downloaded music but some offline albums became incomplete. And the weird part is, let's take Cream's Disraeli Gears as example. In album we can see it's unsaved but when you return to artist's album list page and click the dots, there's a Remove option. Do you have these issues as well?

Screenshot_20190308-234039_Spotify.png
Screenshot_20190308-234102_Spotify.png

Suggested posts