Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
USA
Device
LG G6
Operating System
Android Oreo
My Question or Issue
My issue is concerning the search function when using the device offline. The issue started at the same update that eliminated the browse button at the bottom of the screen.
Currently, when I go to do a search for a song, a loading icon shows up and never seems to load anything, which prevents the text prompt from coming up. While waiting a small warning does show up saying that there is no internet connection. If I go into settings and put the app into offline mode, then the search works. I have no desire to constantly be changing the app from online to offline mode depending on whether or not I actually have internet at the time or not. It should be able to search my offline library without having to be in offline mode.
Before the update I was able to do just that. I never had to but the app into offline mode, and yet it seemed to understand that if I had no Wifi, that it could still search my offline library.
So thats the issue. Anyone have similar or is it just me? Could be a simple uninstall- reinstall fix, but I will hold off on that for now due to the length of time it takes to redownload all the songs I have. Thanks in advance.
Still looking for a reply to this Spotify.
I continue to wait for a response to this Spotify. I would love to email you guys the issue, but you guys do not have that option anymore. Your site just keeps directing me here.
And I continue to wait...
Waiting.
...
...
Waiting longer.
Almost forgot to keep this post going. Still waiting Spotifiy.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…