Skipping songs oUT of nowhere! And pausing

[Machoprieto408]

I've had spotify for a year never had issues with it till latest update, I'm driving or just listening to spotify on my bombox and out of nowhere it skips songs or it pauses in the middle of a song I cleared cache no fader but it still does I didn't have no issues paying $9.99 for this cause I loved it but now I don't think I'll last if this continues please help me what can I do? I love spotify but now I'm just fustraited that it skips alot sometimes it skips 5 or more songs at once and I had a few times where there's 2 songs playing at once

[jean3601]

Hi @Machoprieto408 , welcome to the Spotify Community! Let's try to troubleshoot this issue with you. 

First of all, please try a clean reinstallation. This can resolve many common issues. 

If you're still having trouble after a reinstall, please let us know the following details:

1. Exact Device (e.g. Samsung Galaxy 4)

2. Exact operating system (e.g. 4.4.2)

3. Spotify app version installed (2.0.0)

4. What are you doing when the app skips/ stops/ crashes? Is it when it opens? When scrolling through tracks? When searching? 

5. About how many playlists do you have?

If you could get back to us with those details it would be great. Thanks!