Smart shuffle should shuffle your playlist AND recommend songs

[jellyel44_]

apparently, smart shuffle ONLY adds recommended songs to your playlist. Either rename Smart Shuffle to Smart Recommendations, or make it so that Smart Shuffle actually shuffles your playlist as well. I would love to find new music to listen to.

[Vasil]

Hey @jellyel44_,

Thanks for reaching out!

Smart Shuffle shuffles your playlist the same way regular Shuffle does, but it also adds recommendations you can save to it.
In case your playlist isn't being shuffled, let's try some troubleshooting to see if that would change things:

• Try logging out of the app and back in
• See if removing the cached data would help out
• Go for a complete clean reinstall of the app

Note: Performing any of the last two actions will remove your offline content. It will re-download the next time you open the app, base on your data download settings.

If the issue persists after this has been done, let us know the following details:

• A video recording/ screenshots of your queue pre- and post-shuffling with Smart Shuffle
• The affected device's make & model
• Its current OS version
• Your Spotify app version

Many thanks! We'll be on the lookout for your reply 🙂