Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify Connect Issue

Spotify Connect Issue

Hi there guys! I recently purchased an LG SJ9 SoundBar. I've been trying to play with it a bit and see how it performos and I noticed that Spotify Connect loses connection with my SounBar. It works for 1-2 songs and then the connection is lost with the SoundBar but music is still playing... Another interesting thing that's happening is that in the Spotify app at the available devices its showing the soundbar and its saying Google Cast underneath instead of Spotify Connect and I cannot connect to it.... I've been trying to debug the issue but I'm not sure what's going on.... Is it the sounbar , the Spotify app , my phone ( Galaxy S8 ) , or a setting that might be off in my routers setting. Please help out guys. Thanks

Reply
0 Replies

Suggested posts