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Spotify Plays Over Phone Calls

Spotify Plays Over Phone Calls

I'm having an issue where Spotify doesn't pause music playing during phone calls.  I have a Samsung Galaxy S6 Edge+.  I don't see any option for this in settings and other audio apps behave correctly.

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20 Replies

I have the same phone and the same problem. I also have some problems with spotify not pausing the music when I unplugg my headset. 

I have this same problem on my LG G4 as of a few weeks ago.

I have this same problem on my LG G4

I am having the same issue with my LG V10. I am going to have to not use Spotify until this is fixed as I get calls from my clients on my cell.

Hello, same here with Moto G 3rd gen. Spotify won't stop when I unplug my headphones or when I get a phone call ...

 

Same problem of this thread 

I have the same problem with my Nexus 4 and with my Moto e 2nd generation, both running android 5.1.1. This started a few days ago.

+1 on this on Samsung Galaxy S6

 

Headphones pulled out, carries on playing.

Phone call, carries on playing.

 

Also, conversely, playback is interupted by pretty much any other app or system notification sound.

I also have this problem with Droid Turbo 2. Super unsafe when I have to pick up my phone while driving in order to pause playback after answering a call with hands free.

Same here. I have an ASUS Zenfone 6...

I had an Iphone 4s and this never happened...

Prettydisapointed whit this app for android

same issue over BT on my Nexus 6p (6.0.1 stock) !

So, What is the solution?

 

I'm still having problems with my Samsung Galaxy S4.

Im having this same issue. Did you ever figure out the solution in the beginning of the year?

Have you checked spotify permissions?

Android settings > applications > application manager

Scroll down and tap "spotify"

Tap "permissions"

Toggle on:

  • Contacts
  • Storage
  • Telephone

(If you don't see all of these, you may need to tap "more" at the top right.)

Unfortunately I do not have any toggles nor see Contacts Storage Telephone
or more. 😞
Thank you for responding. If you have any other ideas, please let me know.

Hi Joe, thanks for the suggestion. I made that change and will let you know if it changes anything.

Same problem here on Xperia z5 premium. Just plays over all calls, really annoying. Had this before a while back and they sorted it, why is it back? I've reinstalled Spotify and rebuilt phone so has to be a software bug. Come on Spotify sort this out ASAP!

Ps. my wife has exactly same issue on galaxy s6.

Same issue here (among others).

Same here on Moto Z... Previously I had a Moto X Play and it has the same problem... Really annoying.

Is there a way Spotify can be notified about this, I believe most of the newest Android phones has the same bug

I did finally get a response from a human at Spotify.. he had me reinstall
and so far it's working *knock on wood*. Hopefully they work out this bug
in the form of a toggle switch to turn it off & on.

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