Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify Premium and my Samsung A8 phone.

Spotify Premium and my Samsung A8 phone.

Plan

Premium

Canada

 

My Question or Issue

 i have a new phone, the samsung galaxy A8.  I have Spotify Premium and on my old LG G5 I had no problem with getting my music that I downloaded to come up on my phone.  I am trouble getting my music on my new phone. Can you tell me what to do please.  Also I just want to double check that if i am paying monthly for premium as I have been, there is no extra charge for downloading music to listen to on my phone when i don't have wifi?

Reply
1 Reply

Have you chosen the storage location for the songs on the new phone and have you chosen the playlists you want downloaded?

And there is no charge for downloading the songs to listen offline.

Suggested posts