Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
My Spotify app keeps crashing when I start it. I have the latest update and also running on Android 7.1.1 on my OnePlus 5T. The app starts and close after 3 seconds.
Mee too **bleep**, how to fix this??!
I have the same problem 😞 Worked fine a few days ago..
I wa sable to clear this issue by login to Spotify through my laptop and then deleted the 4 songs that was added latest to my playlist. I thne re-installed the Android app and after that my app is working again.
Was one of the song You've got a freind by James Taylor it lock up my Phone everytime and you have to reset the phone.
Its happening to me too now! Could you fix it? Ive been in contact with costumer support at oneplus and done everything they say, reinstall and reboot a million times and nothing works 😮
Yes, I had to login through PC and delete the songs I added last and then re-install the app and now it works. Perhaps some bug makes some songs crash the android app.
I have the exact same problem Oneplus 3
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…