Spotify codes dont play anything

[Ritz11]

Plan

Premium

Country

Device

Samsung Galaxy 9

Operating System

Android

My Question or Issue

When I scan spotify codes it just takes me to the album that the song came from and doesn't actually play anything

[Elena]

Hey there @Ritz11,

Thanks for reaching out about this here in the Community!

Apologies for the delayed response, we just came across this thread. Could you let us know if you’re still having troubles with this?

If you are, can you let us know if you've already tried to log out > restart your device > log back in? It's also a good idea to try a clean reinstall to clear any old files that might be causing issues.

If that doesn't do it for you, we'll need to know if this happens on all your devices and their models and OS version.

Keep us in the loop here.