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Spotify connect not working (Andoid-Android and Android-Yamaha Av-Reciever)

Spotify connect not working (Andoid-Android and Android-Yamaha Av-Reciever)

Hi Everyone,

 

Since the Update to 1.1.2 spotify connect is not working anymore.

I cannot control my phone from my tablet and vice versa.

I'm getting an error message in spotify itself.

 

Also I cannot use spotifý connect on my Yamaha RX-V475 from any of the android devices.

Since the internet connection on all 3 devices is working fine, and a reboot of the router and the devices did not help, I guess this is a spotify issue.

 

Are there any suggestions how to adress this?


I originally thought this problem was only affecting my reciever, therefore the crosspost here:

http://community.spotify.com/t5/Help-Other-Partner-Devices/Getting-Access-Error-when-playing-Spotify...

 

If I am in the wrong subforum for this: Would any of the admins be so kind, to mive the post? Thanks.

Reply
3 Replies

What does the error message say exactly?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Unfortunately I can only give the error message i got from the reciever it said "access error".

I am using the gferman version, for the other device it said "no playback possible".

 

Unfortunately I cannot look this up anymore:

When I got home today after work, everythoing was working again, as if nothing happened.

 

If any spotify official is reading this: Was this a problem on your side, or should i get in contact with my isp, in case something like this happens again?

If there was some server error: Why is there no corresponding message in the app?

 

It's quite frustratring to spend 4 days without music, trying to figure out, what went wrong.

It's most likely to be a Yamaha issue from experience, especially if it comes and goes.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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