Spotify goes black when offline

[Stein-Inge]

Hi 

I updated to Premium so I could take my mobile out on my running trips and play music offline. I have a Samsung S4.  When I got out of the car, ready to run, I found that Spotify started up with a black/gray screen only showing the word "Spotify" on the top line with the thre small horisontal menu-lines to the left of the text. The menu did not respong and the screen was only black. 

Is this is known issue when using Spotify offline? How can I get Spotify to work offline?

Best regards Stein Inge

[Daniel]

Have you tried logging out & back in again?

If you've tried this and still have th eproblem please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved.

[GUIDE] How to fix common issues for Spotify on Android