Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify issue with Android Auto

Spotify issue with Android Auto

Plan

Premium

Country
Italy

 

Device

Google Pixel 3a

Operating System

Android 10

 

Hi, since a couple of week when I connect the device throuth Andorid Auto everything seems to be OK but when I select Spotify, the app on the car screen doesn't work. I cannot choose a song or a playlist because apparently the app can't be able to download the contents. At this point I unlock the device (always connected to the car) and I open Spotify where is shown a message that says "no internet connection" or similar. In the meantime all the other apps works correctly. The only way that I found to temporanely fix this issue is to disconnect and reconnect the data network. Very annoing. I already done a new app installation but the issue still persist. How can I fix this?


Thanks.

Reply
1 Reply

I am having the exact same issues for the last few weeks. Sometimes I even get the "no internet connection" error at home while connected to wifi. But overall, it's mostly while trying to connect in my car.Sometimes it'll finally play but then I can't see anything on the screen or use my car controls to skip songs - I have to use my phone which pretty much defeats the purpose... 

Suggested posts