Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify mobile does not work on my Samsung Galaxy S

Spotify mobile does not work on my Samsung Galaxy S

It used to work fine, then I updated it and it just comes up with a white screen and eventually shuts itself down. I can use it on my laptop but I really want it to work on my phone. It is the main reason I paid for premium. If it doesn't get figured out I'll more than likely cancel my account. But I really like the app! Please help! 

Reply
2 Replies

Which Samsung have you got?

 

Working fine on my S3.

 

If you have the S3 have you updated the OS yet? This might help...

Also try the trouble shooting steps here http://community.spotify.com/t5/Mobile-Android/Troubleshooting-Spotify-on-Android/td-p/113082
----------------
Listening on Windows, Android and Sonos. Tweeting it at @davelicence

Suggested posts