Spotify notification bar and lock screen controls don't skip songs

[Alan2kxl]

The lock screen and notification bar controls are there, but they don't work, I've tried skipping songs and it just doesn't do anything.

[Anyk17]

Hey @Alan2kxl!

Thanks for coming to the Community for help.

Can you send over the following info?

- Device make/model
- Android version
- Spotify version

Also, try reinstalling the app with these steps: https://support.spotify.com/using_spotify/troubleshooting2/reinstallation-of-spotify/.

Let us know how you get on.