Spotify on my mobile (android) keeps switching off while I'm using it..

[anulakoszula]

Hi,

I have problem with Spotify on my Galaxy. It keeps switching off... during one hour it is 2 or 3 times. Sometimes the app is turning off, sometimes the song is paused.

I've tried to uninstall it, turned off the phone and then installed the new version but the problem doesn't disappear. Help pls...

Ann

[Joe]

Hi. Can you please follow the troubleshooting steps in this post. Thanks 🙂