Spotify opens itself and skips songs without me interacting.

[namyelüs]

Plan

Premium

Country

Netherlands

Device

Sony XZ Premium

Operating System

Android Pie

My Question or Issue

Since this morning I'm experiencing the following problem: Spotify starts itself and plays a random playlist. While doing that it keeps going to the next song without even playing the songs fully. Some songs it does play fully but most of them are skipped after like 5 seconds. I have no automation on playing Spotify, except for Google Assistant when I say "good morning". Then it tells me about my day and plays a specific playlist. But I unlinked this now. Also did a device reboot, cleared data and cache, reinstalled Spotify. Also logged out from all devices. None of this have worked. I updated Spotify 18hrs ago. Please help me out. Stupid thing plays music out of nowhere while I'm in office meetings. 

[Jemi]

Hey @namyelüs, help's arrived. 

It sounds like your account is being used somewhere else. We suggest that you go through the steps provided here in order to secure your account.

Let us know if the issue persists!

[namyelüs]

Hi,

I changed my password & logged out of all devices. Also unlinked other
services which may use Spotify.

The weird thing is: yesterday when I came home from work, I connected
Spotify through mobile with my Smart TV and it played all songs without any
issues.

But on my mobile the problem still persists, even after complete reinstall.


kind regards
Süleyman Dinç