Spotify rebooting Galaxy S2 when playing offline and connected to car via Bluetooth

[tiffanylanae]

Description

When playing my offline playlists and connected to my car's stereo system via bluetooth, Spotify reboots my phone approximately every 30 minutes.

What are the steps you took to get to the error/issue?

Open Spotify on phone and play offline playlist.

What I expected to happen

I expect the playlists to play continuously without interruption, as it did prior to the latest Android update.

Did you restart your device when troubleshooting in section B?

Yes

Did you read the connection troubleshooting tips?

Yes

Your device

Galaxy S2

Device’s Operating System

4.0.4 Ice Cream Sandwich

What type of account do you have?

Premium

Space left on your device

5.5 GB

Space left on your SD card (if applicable)

7.31GB

Is your device rooted?

No

Are you using a custom ROM, if so which one, exactly?

No

Did you set your external SD card as storage location?

No

Did you manually install an older version before installing the latest version from the Play Store?

No

Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?

N/A

If you said "No", when does the issue not occur?

N/A

My mobile Spotify version

0.5.2.87

My desktop Spotify version (if applicable)

0.8.4.93

My mobile provider and country

Sprint - US

My username

tiffanylanae

Do you have any screenshots you can attach to more clearly explain your issue?

No