Spotify Community

tommyfisher · 2017-02-16

After a few minutes of playing music, my phone automatically resets. Its been going on for a few weeks now. I own a Samsung Galaxy Ace 4.

Maria_B · 2017-02-18

Welcome to the Spotify Community 🙂

Can you give us some more info about this issue? Let us know:

Does this happen when you reproduce any of your playlists?
Do you have this problem using the same Spotify account on any other devices?
Are you getting any error message when the phone resets?
Could you let us know what operating system and Spotify version you're currently using?

In the meantime, try logging in with a different account and playing music from there to check if the same thing happens.

Keep us posted.

Maria_BModerator

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