Spotify stopped working from galaxy s5

[Claytonsilva]

My spotify stopped working in the galaxy s5, already formatted and reinstalled and does not work

[camillo75]

Hi @Claytonsilva

can You all write down Your information so I can help the developers solve this problem:

- Version of Spotify

- Current version of Android

- Brand/Model of device

- Date it started happening

- Country

Thank you!

Bets regards,

Camillo

[Sales00]

Hi, @Claytonsilva

- Version of Spotify: 3.9.0.965
- Current version of Android : 5.0
- Brand/Model of device: SM-G900M
- Date it started happening: 09/15/2015
- Country: Brazil

[fodiaz]

- Version of Spotify: 3.9.0.965
- Current version of Android : 5.0
- Brand/Model of device: SM-G900M
- Date it started happening: 09/15/2015 (from the first tiem I installed it)
- Country: Argentina

Tried reformatting SD card, re-installing, etc. I did the whole Clean-Fresh start procedures listed in this forum. It justs tries to login, and goes into the background in a cathatonic state. Tired of trying. It simply DOES NOT work. Please correct this issue.

[fodiaz]

I tried every step of the Fresh Install solution and it did not work, so I solved the situation by installing a PRIOR (older) version of Spotify.

Here are the steps I took:

1-Clear Spotifiy files, uninstall Spotify (Settings->Application Manager) and restart phone.

2-In the Security section of Settings, allow files from Unknown sources to be installed (tick the box).

3-Download into your computer the .apk file (executable Android instalation file) for Spotifiy 3.5.0.963 (newer versions from this number onwards either did not install or just hung up like the current version 3.9.0.965).

I got the file from the uptodown.com website, specifically from the http://spotify.en.uptodown.com/android/old page (chose version 3.5.0.963).

4-I scanned this file online in the https://www.metascan-online.com website just to be on the safe side (uptodown  website claims their download files have already been scanned with 46 different engines).

5-Transfer the downloaded .apk file (spotify-3-5-0-963-multi-android.apk) into my S5 phone via USB cable. Put the file in the device's Download directory (I understand apk files work from any directory at all).

6-Locate this .apk file with ES FIle utility (or similar) in the directory you copied it, select it and chose the "Install" option

That's it. It worked for me and the application is up and running now.

Do not know which cool features from the latest version I might be missing, but at least this version WORKS.

[victorhazin]

I have the same problem 

- Version of Spotify 3.9.0.965

- Current version of Android:5.0

- Brand/Model of device: SM-G900M

- Date it started happening: 09/10/2015

- Country: Brazil