Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify stops when switching between apps

Spotify stops when switching between apps

Just got a new Mele A1000G with Android 4.1.1. Installed Spotify and when playing a song then hitting home button or back button the music stops. I would like it to keep playing while I'm browsing and changing configurations and playing games etc, just like it does on my Samsung Galaxy S3 Mini. Other apps don't do this, like when playing music from USB drive and browsing it works. Is there anything I can do about this? Why is it different on my two Android devices?

Reply
1 Reply

Hi. This sounds like a firmware issue rather than a spotify one. I'd suggest making sure you are running the latest firmware and getting in touch with Mele support if that doesn't help.

Suggested posts