Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify won't download files to SD card

Spotify won't download files to SD card

Hey guys,

I'm using a NVIDIA Tegra Note running Android 5.1.

A few days ago I had to reset it to factory settings and also needed to install Spotify (v 8.4.42.722 armV7) anew. Since then I noticed it doesn't download files to the SD card anymore, neither can I select the target location.

Strange is: on each the internal as well as on the external SD card the folder exists (see screenshots):

/Android/data/com.spotify.music

I tried a the steps for a clean reinstall, the folders are both gone. After reinstall both folders are back but no chance to select the download location (last screenshot).

 

Please help me out here, because I especially bought a new 64GB SD card which is useless currently.

 

Thanks!

 

downloaded to internal storagedownloaded to internal storagefolders created but not usedfolders created but not used

no optionno option

Reply
0 Replies

Suggested posts