Storage Location Resets on Reboot (Galaxy Note20)

[Jdayellow]

Plan

Premium

Country

Canada

Device

Galaxy Note20 Ultra

Operating System

Android 12

My Question or Issue

A month or two ago, my music library started automatically deleting itself every time I reboot the phone. I do not have enough internal storage for my music so I have to put it on my external SD card. It's very frustrating since I have to download for a long time every time the phone reboots. I have tried deleting the app and installing it again several times. In the screenshot I attached, the 238gb storage is my SD Card which I manually select. However, upon reboot, it switches to the 106.8gb internal storage. 

[Eni]

Hey @Jdayellow,

Thanks for reaching out and welcome to the Community.

The folks at our tech team are currently looking into this, so make sure to vote for the Ongoing Issue here, if you haven't already. Make sure to provide us with the info we're asking for in the Status update in the comments. 

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Hope you find this useful. Keep us posted if you have any questions.