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Switch app memory to SD card and lost all downloads

Switch app memory to SD card and lost all downloads

Plan

Premium

Country

Canada 

Device

DeWalt

Operating System

Android 6.0

 

My Question or Issue

 I switched my app to save to the SD card and now I have to RE sign in every time I open the app and all my downloads are gone!!

Don't want to use internal storage.

Any ideas?

Thanks

Reply
1 Reply

Hey @51fvph8_y-l14, welcome to the community.

 

That's odd. Let's try restarting your device by holding the power button, and touching the Restart option.

 

If that doesn't do the trick, try reinstalling Spotify, and choose the SD card as the preferred storage under the Spotify Settings to see if it helps.

 

In case you contine losing the downloaded music or playlists, check the "Downloads unexpectedly removed" section of this support page.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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