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The that used to be playing for 4-5 min now plays only for 2-2:30 mins and

The that used to be playing for 4-5 min now plays only for 2-2:30 mins and

The songs i have saved in my playlists used listen to were 4-5 mins long and now the songs play for 2-2:30 mins and skip to the next song also size of the songs has drastically decreased whereas runtime for the whole playlist used to be 1hr and above now its just 32 mins... giving worse user experience
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1 Reply

Hey,

 

Thanks for reaching out.

 

As a first step, can you please let us know the following:

  • Your device model, OS version, and Spotify version.
  • Have you tried any troubleshooting steps like reinstalling the app?
  • Does the skipping persist on other devices using your account or on your device using a different account?
  • Have you noticed any suspicious activity in your account? Have you noticed songs being removed from this playlist?

It would be great if you could also send us a video of how things look on your end.

 

Keep us posted.


 

MihailYModerator
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