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The wrong song playing is displayed.

The wrong song playing is displayed.

Plan

Premium

Country

USA

Device

Samsung Galaxy Note 10+

Operating System

Android

 

My Question or Issue

The wrong song is displayed for the song playing. The progress bar is locked and the incorrect album art is also displayed. I have cleared the cache and completed a clean reinstall to no avail.  I am not using a smart watch like many of the other people experiencing this issue. The drop down quick controls are not present on the screen. This is very frustrating and the problem appears to have been going on a for a very long time based on the number of unresolved posts created. Has there been any new guidance on this crippling issue?

Reply
1 Reply

Hi there @DickersonLLC,

 

Thanks for reaching out about this in the Community!

 

We are aware of this issue and our team is currently looking into it. Head over to this Ongoing Issue thread and add the requested information as a comment. Don't forget to +Vote and subscribe to the thread in order to stay up to date with any developments.

 

Hope this helps. Don't hesitate to reach out again if you have more questions.

AlexModerator
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