Trouble searching downloaded songs!

[zacktedwards]

I have a premium account and for a few months now I have been noticing I have some songs in my library/ downloaded songs that I can not search when I am in offline mode. It's not that I just didn't download the song and thought I did. I can physically go into my downloads and scroll through all the songs and find it, but I have over 100 songs I've tried looking up when I'm in offline mode that appear as "no search results for". I was okay with it at first, but I do a lot of traveling and can't just stare and my phone to scroll through 1,500 songs to find a specific one. There are a few instences where I have full albums downloaded and I can search the name of the album to only see 5 of them show up in the results. Remember, this is only in offline mode with my downloaded songs.

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Petya]

Hey @zacktedwards,

We'd love to help you out to be able to listen to all of your downloaded songs! 

Please follow these steps: 

1. Click on Remove All Devices here.
2. Do a clean reinstall. Note: After reinstalling, you will have to download your music for offline listening again.
   
   

After that you should have no issues finding your downloaded songs. 

Let us know if this helped 🙂