Unable continously play the music

[Talvarez0289]

Every time I want to play a song I have yo close Spotify and open again the app can some one help me

[crematedman]

@Talvarez0289 hey there, these steps may help you

• deleting the local cache
• sign out on all devices through here.
• restart your computer before re-installing the app

let me know if that helps!

[Carl_Sagan]

I'm having the same issue with my Kindle Fire. The ads aren't playing properly. If one does play, the next might not and causes the entire thing to freeze. I am then unable to play another song and the only fix is to restart my Kindle. When I attempt to play another song I get a message that in order to play ad free music I need to go premium. I have uninstalled and reinstalled and that didn't fix it. Signing out didn't fix it.

[crematedman · Accepted solution]

@Carl_Sagan the kindle fire ad issue is an ongoing one, for that reason I suggest you reach out to spotify@support.com (let them know as much as you can about your problem, including your device, spotify version, subscription status, and what steps you took to resolve it)

hope you get a speedy resolution!