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Unable to Like Songs

Solved!

Unable to Like Songs

My Question or Issue

Hi, after the new update that was put out on the Google Play Store this week I have been unable to like any songs in the app. I have cleared the cache for the app but that hasn't made any difference. I am able to search for songs/artists and play music with no problems.

 

Plan

Free

Country

USA

Device

Galaxy S7

Operating System

Android

 

 

Reply

Accepted Solutions
Marked as solution

Hi there @KingdomHearts98,

 

Thank you for your post here in the Community.

 

Can you confirm if you followed these steps?

 

If you have an SD card we suggest that you uninstall the app > turn off your phone > take out your SD card > turn on the phone again (without the SD card) > reinstall the app since the card can be corrupted.

 

Keep us posted 🙂

Cheers!

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

View solution in original post

3 Replies
Marked as solution

Hi there @KingdomHearts98,

 

Thank you for your post here in the Community.

 

Can you confirm if you followed these steps?

 

If you have an SD card we suggest that you uninstall the app > turn off your phone > take out your SD card > turn on the phone again (without the SD card) > reinstall the app since the card can be corrupted.

 

Keep us posted 🙂

Cheers!

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

I uninstalled the app and reinstalled it without removing my SD card and that seems to have fixed whatever the issue was, thank you so much, I really appreciate your help.

Hi again @KingdomHearts98,

 

Thank you for your reply and confirmation.

 

We're really glad to hear that everything works as it should for you again.

 

Let us know if we can help you with anything else 🙂

Take care!

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

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