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Unable to see my own profile

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Unable to see my own profile

So, Im using android, Samsung Galaxy On5 and an updated version of spotify. This problem recently happened after I updated it. When I opened the app, I no longer see the profile icon in the top right corner. When I reinstalled the app, it reappeared but when I pressed it, it said "hidden content" even though I was logged into my account. When searching for my profile it does pop up but it does not show my favorite songs, playlist, etc. Stuff that usually shows up on profiles. It still shows "hidden content". Please help me with this issue if you can.

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Accepted Solutions
Marked as solution

It looks like profiles have been removed for free users on mobile. The only relevant thing I can see on this page is "We’re currently exploring different social options for the free, ad-supported service on mobile. Right now, the ability to search for and follow your friends is unavailable. We hope to have more information about this soon.".

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4 Replies

 

Have you tried a device restart? Or a "Force Stop" of spotify app from settings. Worst-case scenario you could reinstall the app. 

Yes, I have done those things multiple times. Reinstalling it, Restarting
my phone, Force Stop, Even unconnecting my Facebook account to see if that
was the problem. But the "hidden content" page still stays and the profile
icon always disappears.

I have the same problem but with galaxy s8 after the upgrade a month or two (maybe more but recently) ago. I don't have facebook connected

Marked as solution

It looks like profiles have been removed for free users on mobile. The only relevant thing I can see on this page is "We’re currently exploring different social options for the free, ad-supported service on mobile. Right now, the ability to search for and follow your friends is unavailable. We hope to have more information about this soon.".

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