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Unable to share songs or view lyrics in latest beta.

Solved!

Unable to share songs or view lyrics in latest beta.

Plan

Premium

Country

US

Device

Samsung Fold 5

Operating System

Android 14

 

My Question or Issue

Since the last 2 beta updates on Android, I have been unable to view lyrics or share any content on mobile.  I have verified that lyrics are available on desktop.  Screenshots attached.

Screenshot_20241111_152010_Spotify.jpg
Screenshot_20241111_151949_Spotify.jpg
Reply

Accepted Solutions
Marked as solution

Hi there @RandomHB,

 

Thanks for reaching out.

 

Firstly, be advised that the beta versions of the app may have some more intermittent issues compared to the full release version. Part of our goal with the beta program is to find out about these and gather feedback, so we thank you very much for reporting this to us 🙂

 

This same song showed similar behaviour on our end, but started working correctly after a restart. Consider restarting your device and app and testing if the behaviour persists. Similarly to the link sharing issue, this may be something temporary and this might clear it.

 

Keep us posted.

JoanModerator
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View solution in original post

Marked as solution

Totally understand.  Is this the best way to provide beta feedback, or is there another desired method?

 

The latest version, .266, has resolved the lyrics issue.

View solution in original post

Marked as solution

HI @RandomHB,

 

Thanks for the reply. Glad to hear that the lyrics issue has been resolved 🙂

 

In TestFlight, there is a link to "Send Beta Feedback". If you click it, you will be able to send an email where you can describe the issue. In the "What to Test" section, you will also see the email address for reporting issues. Be advised that while we don't reply to all those emails, all the issues are forwarded to the correct teams and looked into. In some cases you may receive a reply requesting additional information. In general, the more you provide, the better it aides our investigation.

 

Hope this helps.

JoanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
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View solution in original post

4 Replies

As of 8.9.94.156, link sharing is functional again. Lyrics are still not showing.

Marked as solution

Hi there @RandomHB,

 

Thanks for reaching out.

 

Firstly, be advised that the beta versions of the app may have some more intermittent issues compared to the full release version. Part of our goal with the beta program is to find out about these and gather feedback, so we thank you very much for reporting this to us 🙂

 

This same song showed similar behaviour on our end, but started working correctly after a restart. Consider restarting your device and app and testing if the behaviour persists. Similarly to the link sharing issue, this may be something temporary and this might clear it.

 

Keep us posted.

JoanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!
Marked as solution

Totally understand.  Is this the best way to provide beta feedback, or is there another desired method?

 

The latest version, .266, has resolved the lyrics issue.

Marked as solution

HI @RandomHB,

 

Thanks for the reply. Glad to hear that the lyrics issue has been resolved 🙂

 

In TestFlight, there is a link to "Send Beta Feedback". If you click it, you will be able to send an email where you can describe the issue. In the "What to Test" section, you will also see the email address for reporting issues. Be advised that while we don't reply to all those emails, all the issues are forwarded to the correct teams and looked into. In some cases you may receive a reply requesting additional information. In general, the more you provide, the better it aides our investigation.

 

Hope this helps.

JoanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

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