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Plan
Premium
Country
US
Device
Samsung Fold 5
Operating System
Android 14
My Question or Issue
Since the last 2 beta updates on Android, I have been unable to view lyrics or share any content on mobile. I have verified that lyrics are available on desktop. Screenshots attached.
Solved! Go to Solution.
Hi there @RandomHB,
Thanks for reaching out.
Firstly, be advised that the beta versions of the app may have some more intermittent issues compared to the full release version. Part of our goal with the beta program is to find out about these and gather feedback, so we thank you very much for reporting this to us 🙂
This same song showed similar behaviour on our end, but started working correctly after a restart. Consider restarting your device and app and testing if the behaviour persists. Similarly to the link sharing issue, this may be something temporary and this might clear it.
Keep us posted.
Totally understand. Is this the best way to provide beta feedback, or is there another desired method?
The latest version, .266, has resolved the lyrics issue.
HI @RandomHB,
Thanks for the reply. Glad to hear that the lyrics issue has been resolved 🙂
In TestFlight, there is a link to "Send Beta Feedback". If you click it, you will be able to send an email where you can describe the issue. In the "What to Test" section, you will also see the email address for reporting issues. Be advised that while we don't reply to all those emails, all the issues are forwarded to the correct teams and looked into. In some cases you may receive a reply requesting additional information. In general, the more you provide, the better it aides our investigation.
Hope this helps.
As of 8.9.94.156, link sharing is functional again. Lyrics are still not showing.
Hi there @RandomHB,
Thanks for reaching out.
Firstly, be advised that the beta versions of the app may have some more intermittent issues compared to the full release version. Part of our goal with the beta program is to find out about these and gather feedback, so we thank you very much for reporting this to us 🙂
This same song showed similar behaviour on our end, but started working correctly after a restart. Consider restarting your device and app and testing if the behaviour persists. Similarly to the link sharing issue, this may be something temporary and this might clear it.
Keep us posted.
Totally understand. Is this the best way to provide beta feedback, or is there another desired method?
The latest version, .266, has resolved the lyrics issue.
HI @RandomHB,
Thanks for the reply. Glad to hear that the lyrics issue has been resolved 🙂
In TestFlight, there is a link to "Send Beta Feedback". If you click it, you will be able to send an email where you can describe the issue. In the "What to Test" section, you will also see the email address for reporting issues. Be advised that while we don't reply to all those emails, all the issues are forwarded to the correct teams and looked into. In some cases you may receive a reply requesting additional information. In general, the more you provide, the better it aides our investigation.
Hope this helps.
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