Unwanted device

[AP51]

Plan

Premium

Country

1. USA(in mexico currently) 

Device

Samsung Galaxy 10+

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

A random device is connected to my spotify. I changed my password and I signed out of everywhere. I am not in any session. I cant remove or disconnect from this person. This is super annoying and frustrating. I can't play music without them changing songs back to there music. I just want my privacy and my own music back. 

[Mario]

Hey @AP51,

Thanks for reaching out about this here in the Community.

Good to have tried logging out everywhere and changing password, but make sure you also do everything else suggested here (especially point .3).

Hope you'll find this useful. Let us know how you get on!