Upgraded to Premium, still says Free user - Help!

[blueStorm]

I've paid for a month of Premium membership, uninstalled & reinstalled the app, and phone says I still need to upgrade.

On the computer under Account > Subscription, it says I am a Premium user, but my phone doesn't know this.

Moderator, please help!

[cbrunks]

yeah I am having the exact same problem it still will only let me use the radio function on my phone. even though I just signed up for a premium acount and it says I have one.

[Emjnost]

I am having the same problem as well, I JUST upgraded from free to premium but when I try to listen to anything on my phone it tells me I still need to upgrade....also when i try to make my playlists available in offline mode on the desktop application is says I still need to upgrade as well....BUT my account says I have a premium membership.....PLEASE help!  SO frustrated!!!

[gnbayang]

I'm a premium user with my service provider. The app still says free. Does anyone know how to get in touch with spotify for solution please. Thanks.

[Joe]

If your premium membership is part of your contract with your service provider, you should get in touch with them and they should be able to help you.