Volume goes up and down on it's own

[Meditrina]

Plan

Premium

Country

 USA

Device

(Samsung s7)

Operating System

(Android)

All of a sudden the volume will go up and down, when it feels like it.  At first I thought this was an issue with the radio in my truck, but come to find out...it's happening no matter what I have my phone connected to.  Aux/Bluetooth or even just playing spoitify on my phone not connected to anything.

I have read a lot of "solutions" on here, but none of them seem to work.

I do not have a app for an equlizer. The soundalive android has is set to normal, I have never changed any settings in here. My volume settings are set to "use volume keys for media"  already.

I have checked settings in spotify. Turned the 'Normalize volume" setting to Off.

Still have the issue.  Looking for help, Spotify is the app I use the most, and my top favorite for music.  But this issue is just killing me. 

[TomLegend]

Hey @Meditrina,

Could we first get you to:

• try a reinstall of the app?
• check the device for software updates?

Also just to check, is the volume only changing when you use Spotify? 

Let us know how you get on, 

/T 

[Meditrina]

I don't use any other music app. Since I descovered spotify 5+ years ago.

But it has not happened when using youtube, or playing what little I do have on my phone.

My phone did a complete update this morning, will also try uninstalling and re-installing the app. 

Thank you for the responce, will let you know if this all works.

[TomLegend]

Hey @Meditrina, 

Awesome, let us know how it goes. We'll be here 😊

/T

[Meditrina]

Seems after phone update, and reinstalling the app... All seems to be working perfectly!