Weird audio bug

[Saltysalads]

So sometimes at home I'll play Spotify through my phone speakers, but when I open WhatsApp or Telegram while playing Spotify, the audio goes weird and distorted. This issue is fixed for a few seconds by readjusting the volume but goes back to the weird distorted audio. What can I do to fix this? 

Plan

Premium

Country

Singapore 

Device

Huawei mate 10 

Operating System

Emui 9 (Android 9.0)

[_itsamemari]

Try to disable the equalizer. I had this bug too

[Mihail]

Hey @Saltysalads,

Just jumping in here to add some extra info to what @_itsamemari suggested.

Make sure that any battery optimization software running on your phone is disabled. Follow these steps:
 
1. Mobile Settings> Apps> Spotify> Permissions. Allow everything you see there.
2. Mobile settings> Apps> Spotify> Battery> Optimize battery usage> select top All (not optimized for apps)> Spotify> disable.

If the issue persists, you should perform a clean reinstall Spotify and all apps that seem to have an affect on the sound quality. You can find the steps for Spotify here. 

If that doesn't fix things, let us know if the problem comes up while using the web player. 

Keep us posted! We'll be happy to lend a hand if you need more help. 

[Cheebobbler]

Fascinating tweak. Lets see if it works.

"Five strings, two notes, two fingers and one **bleep**."

               ‐Keith Richards

[Katerina]

Hey there @Cheebobbler,

Thanks for posting 🙂

Don't hesitate to let us know how it went!

If you're still having troubles, we'll be happy to take another look into things.

Cheers!