What do I do if Spotify won't play anything? No matter if downloaded or not

[#1]

It doesn't matter which song I select, it just won't play. I was listening to a song, and everything broke after that song was finished. I exited offline mode to check if that was the issue but it wasn't.

[MartinT]

Hey there, 

Thanks for reaching out to the Community! Let's check this out together.

Do you receive any error codes when the music stops playing, or does the app stop responding and freeze? After restarting the app does the same thing happen and are the controls responsive? 

Try reaching your Settings. Swipe left or tap on your Profile Picture to get to the Settings and from there locate Settings and Privacy, then Tap Delete cache under Storage, afterwards log out of your account and log back in. That will trigger a re-sync of the app. 

Hope this helps out, If not could you attach a video recording of what's happening on your end and send it over with your next reply. You can attach it to your response in the forum, or alternatively if the file is too big you can upload it to Google Drive and send us a link in your response. Just make sure the Drive's privacy is set to public so we can access it. 

Keep us posted, 

Cheers!