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When my music was ended it doesn't stop, and I hear nothing.

When my music was ended it doesn't stop, and I hear nothing.

When my music have 4 minutes, I can listen nothing for 6 minutes
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1 Reply

Hey there,

 

Thanks for posting in the Community and welcome.

 

This is indeed odd, so let's take a closer look. For starters, would you mind sharing with us the exact make/model and OS of your device along with the Spotify version you are currently running?

 

On another note, we'd recommend you to start off with a clean reinstall of the Spotify app on the affected device. By doing that the app can be up-to-date and you can make sure the cache is not leading to this inconvenience. You can see the steps for a clean reinstall here.
 

Lastly, did you notice if this started to happen after a specific event, such as an OS update? If yes, please send us the details.
 

Keep us the in the loop!

AlejaRModerator
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