When watching video in landscape, picture is obscured by play/pause button

[Krotz]

Plan

Premium

Country

UK

Device

Pixel 7

Operating System

Android 14

My Question or Issue

Can someone help with this issue?  When I'm trying to watch podcast videos in landscape mode, the picture is obscured by the play/pause button and the 15 sec fwd/rewind buttons either side.  In portrait mode, it is okay and the picture is unobstructed (but then it's too small to watch - I need it in landscape).  

Appreciate any help.  

[Dessi]

Hi there @Krotz,

Thanks for reaching out and welcome to the Spotify Community!

As a first step, it's always a good idea to perform a clean reinstall of the app to make sure you're running the newest version and to clear any unnecessary cache. It'd be great if you can ask someone to log in their account on your device and test this out to check if this is account-related. Can you also confirm if this happens across all podcasts you're trying to play? 

It'd be great if you can share a screen recording of what happens when you're trying to play a podcast episode that has a video so that we can have a closer look. If the file is too large to attach, you can upload it to Google Drive (make sure to allow general access to the file) or as an unlisted YouTube video.

Let us know how it goes.

[Krotz]

Thanks for your reply Dessi.  It'll take me a while to find someone to log in on my device as I'm travelling at the moment.  Also,  I don't know how to do a screen recording but I'll try and find out.  Just give me a bit of time on this and I'll get back to you.  
(As a side note, I already did an uninstall and re-install of the app and it didn't work).  

[Krotz]

I've done a screenshot Dessi.  
This is what it looks like the whole time the podcast is playing.  

[Krotz]

I have also done a screen recording.  But....how do I share it to you? 

[Vasil · Accepted solution]

Hey @Krotz,

Thanks for the replies and the screenshot!

You can share the video by uploading it to Google Drive/ YouTube and sharing a link with us the way @Dessi has described.
I don't think that would be necessary though! - the controls you're seeing should typically be removable from sight, just tap anywhere on your screen where there's no button. 
For example, tap on the screen above the pause button where you can only see the video and the controls should stop blocking the view!

Hope this helps! 🙂

[Krotz]

Thank you very much Vasil.  It's solved it.  I can't believe it was something so simple like that!