Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Wi-fi problems on OnePlus 6T

Wi-fi problems on OnePlus 6T

Plan

Premium

Country

Spain

Device

One Plus 6T

Operating System

Android 9 / OxygenOS 9.0.11

 

My Question or Issue

Since a few spotify actualizations ago, the spotify app shows me that i´ve got no internet conection whenever im connected to wi-fi. It just occures when i´m connected to wi-fi, with mobil-data it works perfectly.

I´ve also tryed with a lot of diferent wi-fi conections and always the same, i´ve tryed with offline mode turn off and turn on. I´ve tried every single setting combination that is possible and nothing changes. The battery save mode also turned off and all license accepted.

 

Reply
0 Replies

Suggested posts