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Won't let me login

Won't let me login

I recently updated my computer so I got logged out of my account and now it says it wont let me log back in.  I can login online but with the app it wont let me (both on my phone and my laptop).  It says my country does not match the one in my profile (which is the US).  I have never changed this so I am confused.  I also have premium so it should not effect this. Help me. 

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If you go to the web site ip2location, does it show you are located in the US?

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