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Won't play radio or home feed

Won't play radio or home feed

So. For over the last month I can use my Spotify. I can search songs and listen to them but I don't have a home page and radio does not work at all. It just tells me oops something went wrong and that radio is unavailable. 

 

Please help. 

I have reinstalled. I have given the app unlimited data. I have cleared app cookies and settings.   

I'm at a loss as to what to do.

Natalie 

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Reply
2 Replies

Hey @Bellairs07, welcome to the community!

 

Let's try reinstalling the Spotify app one more time before testing it again.

 

Let me know what's your phone's make and model, OS, and Spotify version. Also, if this is only happening via 3/4G or WiFi as well.

 

Keep me posted.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Lg v20  4g   though it doesn't matter what my connection is or if I'm on wifi it all acts the same. I have u installed  reinstalled. Cleared caches and logged out from everywhere.  Still nothing. 

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