Your stations is now missing in radio tab

[Altar]

Hello,

I have started to use Spotify few days ago, I enjoyed the 48h free premium, then I received an email to get extra 30 days, so I took it (and I plan to keep using after).

However, since I accepted the free 30 days trial, when I now go to "Radio" tab, I do not have my radios anymore.

I have "Recommended stations" and "Genre radio stations", but not "Your stations" anymore.

I tried to create new stations, and they are not saved either (still no "Your stations").

However, on my desktop app, stations are still there.

I tried to uninstall app, following procedure (clear data / cache, uninstall app, turn off phone, remove battery, turn on, remove folder, reinstall.)

I'm using a Samsung Galaxy S III with Android 4.1.1, and login with Facebook account. I tried to use the "device password" too, but still not there.

I think one of the only thing that changed is, I get into the free 30 days trials, and facebook app got updated.

Also, when I search manually for a song a create a new station, in the radio tab I can see in "Current Station" : "unknown radio based on" (and nothing after).

If I try to thumb up a song in the radio, I got an error message:

Sorry. This radio station cannot be started.

Please try a new station.

I tried with 4G and WiFi, and it's the same.

Thank you very much.

[Joe]

Hi. There have been similar reports from other users in the last few hours so this may be something at Spotify's end. It has been escalated to the staff.

[Altar · Accepted solution]

Is it only affecting Android platform or also iOS ?

EDIT: It seems problem is now fixed. My radios are back.

Thank you.