Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
57502 Views
68 replies
25 likes

57502 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Casual Listener
28093 Views
5 replies
0 likes

28093 Views
5 replies
0 likes

Spotify used 8 gb of cellular data with "Download using cellular" set to off.

When I got into work this morning, I noticed Spotify had used 8 gb of data. I have a few downloaded playlists and have music quality set to "Extreme." However, "Download using cellular" is set to off. My commute is about 20 minutes, so unlikely I lis...

zachjustice123
Newbie
When I got into work this morning, I noticed Spotify had used 8 gb of data. I have a few downloaded playlists and have music quality set to "Extreme." However, "Download using cellu...
2017-08-17 4:02:19 PM
362 Views
0 replies
0 likes

362 Views
0 replies
0 likes

So is the Android app really that bad?

I pay for Slacker Radio Premium and their Android app is a bit buggy as well and their licensing is tad lacking. I was looking into switching to Spotify until I read this forum. Is there that many problems with Android? I usually listen to my music i...

Dengar
Casual Listener
I pay for Slacker Radio Premium and their Android app is a bit buggy as well and their licensing is tad lacking. I was looking into switching to Spotify until I read this forum. Is there ...
2012-08-08 1:53:53 AM
2017-08-17 3:40:17 PM
Fatspleen
Newbie
4380 Views
23 replies
1 likes

4380 Views
23 replies
1 likes

Song doesn't skip when swiping the cover art sometimes

Most of the time it doesn't skip song when swiping cover art, but shows new songs cover and continues old songs audio.

d0peusername
Regular
Most of the time it doesn't skip song when swiping cover art, but shows new songs cover and continues old songs audio.
2017-08-17 1:27:36 PM
512 Views
0 replies
0 likes
Android 7.0
bug fix

512 Views
0 replies
0 likes

Clearing data without deleting offline music

I want to clear data without deleting my offline music. As you know when you play music on Spotify it downloads the streamed music which is not available offline. And if you download manually for offline listening. You can listen later on offline. Bu...

baranoneren
Casual Listener
I want to clear data without deleting my offline music. As you know when you play music on Spotify it downloads the streamed music which is not available offline. And if you download manually for off...
2017-08-17 11:15:16 AM
2017-08-17 11:20:03 AM
baranoneren
Casual Listener
394 Views
2 replies
0 likes

394 Views
2 replies
0 likes

Notifications Will Not Go Away

I have clicked on Everything it will Not go away, How about putting the actual thing the site is notifying about In the Pull-down menu?

AChivalrousGuy
Casual Listener
I have clicked on Everything it will Not go away, How about putting the actual thing the site is notifying about In the Pull-down menu?
2017-08-17 11:11:46 AM
2017-08-17 11:17:30 AM
Joe
Community Legend
311 Views
1 replies
0 likes

311 Views
1 replies
0 likes

Expanded notification menu different without bigger cover

I have a Note 3 With the latest update and Lollipop 5.0. That menu used to be normal once. Reinstalling the app didn't work, is it for some update requiring newer OSes?

cuscus9214
Newbie
I have a Note 3 With the latest update and Lollipop 5.0. That menu used to be normal once. Reinstalling the app didn't work, is it for some update requiring newer OSes?
2017-08-17 10:44:11 AM
226 Views
0 replies
0 likes

226 Views
0 replies
0 likes

Modo aleatorio en la versión movil de la app

Hola. Tengo la app en android y soy cliente premium. Quiero desactivar el modo aleatorio de reproduccion para escuchar los discos completos y en orden, pero no se como. ¿Alguien lo sabe?

rocadeltiempo
Newbie
Hola. Tengo la app en android y soy cliente premium. Quiero desactivar el modo aleatorio de reproduccion para escuchar los discos completos y en orden, pero no se como. ¿Alguien lo sabe?
2017-08-17 10:35:11 AM
1027 Views
0 replies
0 likes

1027 Views
0 replies
0 likes

spotify premium doesn't work in my phone

pls help me guys i buy spotify premium today. in my pc it work clearly but in my android phone premium doesn't work

mucahitkara
Casual Listener
pls help me guys i buy spotify premium today. in my pc it work clearly but in my android phone premium doesn't work
2017-08-15 5:45:03 PM
2017-08-17 9:29:32 AM
mucahitkara
Casual Listener
446 Views
2 replies
0 likes

446 Views
2 replies
0 likes

opción "almacenamiento" desapareció

en la mañana estaba reproduciendo un álbum que tenía offline, de repente se detuvo y todas mis descargas se eliminaron, en el almacenamiento del dispositivo aparece el contenido de spotify en mi SD, pero en la aplicación la opción de "almacenamiento"...

Verchromt
Casual Listener
en la mañana estaba reproduciendo un álbum que tenía offline, de repente se detuvo y todas mis descargas se eliminaron, en el almacenamiento del dispositivo aparece el contenido de spotify en mi SD, ...
2017-08-17 5:50:57 AM
546 Views
0 replies
0 likes

546 Views
0 replies
0 likes

Can't delete a playlist

Hi got a problem here i've try looking for a solution but found nothing i got a playlist that i can't delete on my phones the playlist name appear as loading... On my laptop it does have a name but same poblem when i try to delete it the app crash no...

Blindminstrel
Newbie
Hi got a problem here i've try looking for a solution but found nothing i got a playlist that i can't delete on my phones the playlist name appear as loading... On my laptop it does have a name but s...
2017-08-16 7:56:35 PM
2017-08-17 2:33:59 AM
Joe
Community Legend
243 Views
1 replies
0 likes

243 Views
1 replies
0 likes

Spotify not working on Android?

Hello my Spotify randomly stopped working on my Android Everytime I open the app It goes to a black screen and then exits. I tried uninstalling and reinstalling multiple times, can anyone help me out?

DonnieXD
Newbie
Hello my Spotify randomly stopped working on my Android Everytime I open the app It goes to a black screen and then exits. I tried uninstalling and reinstalling multiple times, can anyone help me out?
2017-08-16 12:57:19 AM
2017-08-17 2:26:04 AM
Joe
Community Legend
244 Views
1 replies
0 likes

244 Views
1 replies
0 likes

Can't Log in After Resetting Password or Connect to Facebook

For some reason, I cannot get into my account. I have reset my password twice, receive the email, and tried logging in again several times over the last few days. I keep receiving a message saying it's the wrong username or password. In addition, whe...

bluestorm468
Casual Listener
For some reason, I cannot get into my account. I have reset my password twice, receive the email, and tried logging in again several times over the last few days. I keep receiving a message ...
2017-08-13 1:14:31 PM
2017-08-17 1:37:18 AM
bluestorm468
Casual Listener
517 Views
3 replies
0 likes

517 Views
3 replies
0 likes

Huawei P8 Lite 2017 music save to SD

Dear Community!On Huawei's phone, I can not set where to save music because there is no stortage option.

somlaiadam
Casual Listener
Dear Community! On Huawei's phone, I can not set where to save music because there is no stortage option.
2017-08-16 10:47:05 PM
644 Views
0 replies
1 likes

644 Views
0 replies
1 likes

Where did behind the lyrics go?

They show up in my mom's phone (which is a Windows phone) just fine, but on my Android phone they don't show up at all. They're not behind the album cover either. I tried with songs i know have info, AND the behind the lyrics playlist, but none of th...

Kirbita22
Newbie
They show up in my mom's phone (which is a Windows phone) just fine, but on my Android phone they don't show up at all. They're not behind the album cover either. I tried with songs i know have info,...
2017-08-16 9:46:34 PM
213 Views
0 replies
1 likes

213 Views
0 replies
1 likes

I can't here a specific song on my phone

Hi! I'm tried to listen a song with my Android but when it arrives to 50 seconds skips to the next one. However I can listen it on my laptop. Song: Ayun, Mira (berlin)

mmorgar
Newbie
Hi! I'm tried to listen a song with my Android but when it arrives to 50 seconds skips to the next one. However I can listen it on my laptop. Song: Ayun, Mira (berlin)
2017-08-16 8:31:45 PM
211 Views
0 replies
0 likes

211 Views
0 replies
0 likes

Cyprus Chart closes my app

HelloI have a bug with Cyprus chart. I selected it and my app close inmediatly. I tried with other lists and they going well. Thanks. S.O: AndroidAndroid version: 6.0.1Cellphone brand: Huawei G8Spotify Version: 8.4.11.1283 armv7

JuanZa
Newbie
Hello I have a bug with Cyprus chart. I selected it and my app close inmediatly. I tried with other lists and they going well. Thanks. S.O: Android Android version: 6.0.1 Cellpho...
2017-08-16 8:23:15 PM
180 Views
0 replies
0 likes

180 Views
0 replies
0 likes

video ads not available if paused and come back to

When the video ad option comes up if it is paused for a short while the options to watch the video ad disappeares. It also happens sometimes if the screen is off before the option should appear.

adam171997
Newbie
When the video ad option comes up if it is paused for a short while the options to watch the video ad disappeares. It also happens sometimes if the screen is off before the option should appear.
2017-08-16 5:56:30 PM
220 Views
0 replies
0 likes

220 Views
0 replies
0 likes

Todos meus dowloads desapareceram

Pela manhã quando fui procurar linha playlist simples não estava baixada!Não oque acontece com o app, pois não é a primeira vez. Da outra vez eu baixei tudo novamente! Me ajudem! Por favorPS: Sou Premium

Diconciani
Newbie
Pela manhã quando fui procurar linha playlist simples não estava baixada! Não oque acontece com o app, pois não é a primeira vez. Da outra vez eu baixei tudo novamente! Me ajudem! Por favor PS: Sou...
2017-08-16 4:31:45 PM
165 Views
0 replies
0 likes

165 Views
0 replies
0 likes

Downloaded music. Spotify not showing it.

I have a new pixel xl.I connected to wifi and downloaded a ton of music.The app is showing 8gb used in the internal storage.However, the app is not showing anything as downloaded.How do I solve e this apart from uninstalling and starting over?

Grifforama
Regular
I have a new pixel xl. I connected to wifi and downloaded a ton of music. The app is showing 8gb used in the internal storage. However, the app is not showing anything as downloaded. How do I sol...
2017-08-16 1:14:35 AM
2017-08-16 3:08:25 PM
Grifforama
Regular
443 Views
2 replies
0 likes

443 Views
2 replies
0 likes

How Do I Kick everyone off my Spotify?!?!

Tthere has been a device goig by the name of 'Joey Alexa' on the spotify for months now and I can't seem to get him off from there! I don't know anyone called Joey nor have I connected my spotify to an alexa. I've changed my password multiple times a...

Wzurslayer
Casual Listener
Tthere has been a device goig by the name of 'Joey Alexa' on the spotify for months now and I can't seem to get him off from there! I don't know anyone called Joey nor have I connected my spotify to ...
2017-08-15 8:58:20 PM
2017-08-16 2:01:08 PM
Wzurslayer
Casual Listener
502 Views
2 replies
0 likes

502 Views
2 replies
0 likes

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