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Android

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Forum Posts

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 66278 Views
  • 68 replies
  • 26 likes
  • 66278 Views
  • 68 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 28842 Views
  • 5 replies
  • 0 likes
  • 28842 Views
  • 5 replies
  • 0 likes

Superuser Contribution Start where I left off

PlanPremiumCountry DeviceMoto g2021Operating SystemAndroid 11 I run the Spotify app and the home screen is filled with stuff I'm never going to use. All I want to do is press play and have it play where I left off in the last session. I see no way to...

  • Newbie
  • Plan Premium Country   Device Moto g2021 Operating System Android 11   I run the Spotify app and the home screen is filled with stuff I'm never going to use. All I want to do is pr...
  • Dian
  • Spotify Legend
  • 700 Views
  • 1 replies
  • 3 likes
  • 700 Views
  • 1 replies
  • 3 likes

Superuser Contribution Next song plays but no sound is emitted.

PlanPremiumCountryThe NetherlandsDeviceGoogle Pixel 6Operating SystemAndroid 14 My Question or IssueMy issue happens when I listen to spotify via bluetooth devices (wireless earbuds or car sound system). Using the phone speaker works fine. Using othe...

  • Music Fan
  • Plan Premium Country The Netherlands Device Google Pixel 6 Operating System Android 14   My Question or Issue My issue happens when I listen to spotify via bluetooth devices (wireless ...
  • OscarDC
  • Moderator
  • 598 Views
  • 1 replies
  • 0 likes
  • 598 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobook chapter shortened on Android

When listening to the audiobook Babel by R. F. Kuang, track 37 is only 1m37s long, cutting 48 minutes of the track. However, when I play it on the desktop app, it is the full 50 minutes long (see screenshots). How can I listen to the full chapter on ...

  • Newbie
  • When listening to the audiobook Babel by R. F. Kuang, track 37 is only 1m37s long, cutting 48 minutes of the track. However, when I play it on the desktop app, it is the full 50 minutes long (see scr...
  • Eni
  • Moderator
  • 349 Views
  • 1 replies
  • 0 likes
  • Audiobooks
  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution Andorid Windows problems

PlanPremiumCountryChinaDeviceHUAWEI Operating System(HarmonyOS,win11)My Question or Issue1.my desktop Spotify cannot be set to Default music player. If I set ,When I double-click on the file, Spotify pops up, not play the music. I have tried to reins...

  • Newbie
  • Plan Premium Country China Device HUAWEI   Operating System (HarmonyOS,win11) My Question or Issue 1.my desktop Spotify cannot be set to Default music player. If I  set ,...
  • Lyubka
  • Moderator
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't disable notifications from podcasts

PlanPremiumCountryIsraelDeviceSamsung Galaxy S22Operating SystemAndroid 14 My Question or IssueEvery time I try to disable push notifications for a podcast, the button simply doesn't work. I get the message that I'll stop receiving notifications for ...

  • Music Fan
  • Plan Premium Country Israel Device Samsung Galaxy S22 Operating System Android 14   My Question or Issue Every time I try to disable push notifications for a podcast, the button simply...
  • tpyrc
  • Visitor
  • 1034 Views
  • 4 replies
  • 2 likes
  • 1034 Views
  • 4 replies
  • 2 likes

Solved!! Android Spotify app cannot switch back to phone playback on latest update

Spotify Android version 8.5.77.1043 Hi.Since the latest update, when I have been casting from spotify to a chromecast or Google Home/Nest device, when I stop playback (via phone or voice command) and try to play on my phone...I can't switch playback ...

  • Regular
  • Spotify Android version 8.5.77.1043   Hi. Since the latest update, when I have been casting from spotify to a chromecast or Google Home/Nest device, when I stop playback (via phone or voice c...
  • d0v3yy
  • Visitor
  • 13237 Views
  • 28 replies
  • 20 likes
  • 13237 Views
  • 28 replies
  • 20 likes

Spotify won't care about the local files issue

There has been an ongoing thread about local files not working correctly on Android. It has been falsely marked as solved. It is not solved and plagues tons of devices. Address the problem and fix it. All the info is there, now actually do something ...

  • Music Fan
  • There has been an ongoing thread about local files not working correctly on Android. It has been falsely marked as solved. It is not solved and plagues tons of devices. Address the problem and fix it...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Superuser Contribution why can't i put a song in my playlist?

when i want to put a certain song in my playlist, it says it's already in it, but it's not

  • Newbie
  • when i want to put a certain song in my playlist, it says it's already in it, but it's not
  • Eni
  • Moderator
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to remove or rearrange autoplay queue

PlanPremiumCountryUSADeviceS23 UltraOperating SystemAndroid My Question or IssueUnable to remove or rearranges the queue of songs generated with 'Autoplay similar content' enabled.Steps to reproduce:Setup:1. Enable Autoplay similar content2. Search f...

  • Casual Listener
  • Plan Premium Country USA Device S23 Ultra Operating System Android   My Question or Issue Unable to remove or rearranges the queue of songs generated with 'Autoplay similar content' en...
  • MihailY
  • Moderator
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to accept Blend Invite on Phone

PlanPremiumCountryUSA DeviceGoogle Pixel 6aOperating SystemAndroid My Question or IssueWhen trying to accept a blend invite, I'm taken to the Google Play store even though it's already installed. I am able to accept the invite when I click the link f...

  • Newbie
  •   Plan Premium Country USA  Device Google Pixel 6a Operating System Android   My Question or Issue When trying to accept a blend invite, I'm taken to the Google Play store e...
  • Eni
  • Moderator
  • 801 Views
  • 1 replies
  • 0 likes
  • 801 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify does not change heart to green in all cases when you like the track on Android

PlanPremiumCountryFinlandDeviceGalaxy A40Operating SystemAndroid 11 My Question or IssueHi, I have problem with liked tracks. It only happens on my phone, so I guess it is a bug in the app, which is updated by now. I click sometimes anywhere on the h...

  • Roadie
  • Plan Premium Country Finland Device Galaxy A40 Operating System Android 11   My Question or Issue Hi, I have problem with liked tracks. It only happens on my phone, so I guess it is a ...
  • squidgewinkle
  • Gig Goer
  • 4964 Views
  • 32 replies
  • 0 likes
  • Android
    heart
    liked tracks
  • 4964 Views
  • 32 replies
  • 0 likes

Superuser Contribution Songs play separately from Bluetooth device

Pixel 6 pro, Android version 14, app version 8.8.80.599 For the past month or so when I'm connected to a pair of skullcandy head phones, the music stops mid song but the time on the song keeps playing with no sound. When I skip a song it does the mus...

  • Visitor
  • Pixel 6 pro, Android version 14, app version 8.8.80.599   For the past month or so when I'm connected to a pair of skullcandy head phones, the music stops mid song but the time on the song kee...
  • Vasil
  • Moderator
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Volume keeps turning up to max

PlanPremiumCountrySlovakiaDeviceNokia G60 5GOperating SystemAndroid 13 My Question or Issue Volume on android app keeps turning up to max by itself. Happens randomly, when the next song on playlist starts to play. After I press the volume down button...

  • Casual Listener
  • Plan Premium Country Slovakia Device Nokia G60 5G Operating System Android 13   My Question or Issue   Volume on android app keeps turning up to max by itself. Happens randomly, ...
  • Mondreas
  • Casual Listener
  • 525 Views
  • 2 replies
  • 0 likes
  • Android
    volume
  • 525 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Does my friends see my activity when I am using Spotify mobile app?

PlanFree/PremiumCountryMoroccoDeviceInfinixOperating SystemWindows 10 My Question or IssueIf I am listening to Spotify on my phone, Is my activity showing up to my friends when they are using the desktop version?I already know that friend activity is...

  • Casual Listener
  • Plan Free/Premium Country Morocco Device Infinix Operating System Windows 10   My Question or Issue If I am listening to Spotify on my phone, Is my activity showing up to my friends wh...
  • MattSuda
  • Spotify Star
  • 48223 Views
  • 3 replies
  • 0 likes
  • Friend Activity
  • 48223 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Android 13 cannot login -fixed - but had to use a VPN to pretend i was in different place

For the benefit of everyone else out here, whose life is wasted by apps with non-sensical errors and google android region rubbish Plan FreeDeviceMotoG62 5GOperating Systemandroid 13Issue: suddenly cant login to phone app.Actions taken:using Pc - i h...

  • Newbie
  • For the benefit of everyone else out here, whose life is wasted by apps with non-sensical errors  and google android region rubbish   Plan Free Device MotoG62 5G Operating System ...
  • Vasil
  • Moderator
  • 372 Views
  • 1 replies
  • 0 likes
  • VPN Android login fail
  • 372 Views
  • 1 replies
  • 0 likes

Spotify doesn't play through wireless headphones

DevicePhone, Android Operating SystemVivo Y11s My Question or Issue So I just bought completely new wireless headphones (Sencor sep710BT if that matters), and since I usually only listen to music through Spotify I went to try them out and all I hear ...

  • Newbie
  • Device Phone, Android   Operating System Vivo Y11s   My Question or Issue   So I just bought completely new wireless headphones (Sencor sep710BT if that matters), and since I u...
  • lastanimatronic
  • Visitor
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Forgot my email and password

I forgot my email and password n i don't know y you don't have a option to chat with n agent cause it's been 3 months now n you continue to take my money but you can't help

  • Visitor
  • I forgot my email and password n i don't know y you don't have a option to chat with n agent cause it's been 3 months now n you continue to take my money but you can't help
  • Dian
  • Spotify Legend
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I remove recommendations from my good morning section???

I gave 4 playlist thet I listened to 2 times and now I can't delete them, no matter how much I try. This is just wrong

  • Visitor
  • I gave 4 playlist thet I listened to 2 times and now I can't delete them, no matter how much I try. This is just wrong
  • joel3berger
  • Newbie
  • 2190 Views
  • 3 replies
  • 0 likes
  • 2190 Views
  • 3 replies
  • 0 likes