Devices (Sonos) visible but greyed out

I have two Sonos speakers which havebeen playing via Spotify perfectly until recently. Both speakers are visible, but greyed out and can't be selected. The same speakers are visible and work fine on my wife's phone. Any ideas? Many thanks.

• Izle
• Newbie
• I have two Sonos speakers which have been playing via Spotify perfectly until recently. Both speakers are visible, but greyed out and can't be selected. The same speakers are visible and work fine o...
• 2017-03-06 9:23:40 PM
• 2017-03-07 8:07:01 PM
• Zoddy
• Casual Listener
• 4339 Views
• 2 replies
• 0 likes

"See All Songs" function has disappeared

Has anybody else experienced this? It means that I can't shuffle through my entire playlist folder or locate individual songs without going into each playlist.It also means that I can't work my way through my playlists by song title.Help!

• Historyman72
• Newbie
• Has anybody else experienced this? It means that I can't shuffle through my entire playlist folder or locate individual songs without going into each playlist. It also means that I can't work my w...
• 2017-03-06 8:58:37 PM
• 2017-03-07 7:10:49 PM
• gruftify
• Casual Listener
• 640 Views
• 5 replies
• 9 likes

Receiver with wrong account matched

Hello, i have a big problem. I have a Denon X6200W. Last year my son was on visit.He has a spotify premium account. logged in my wlan and matched my receiver with his account.Now he can remote play music from another country on my receiver. We can no...

• Garfield62
• Newbie
• Hello, i have a big problem. I have a Denon X6200W. Last year my son was on visit. He has a spotify premium account. logged in my wlan and matched my receiver with his account. Now he can remote pl...
• 2017-03-07 6:52:25 PM
• 187 Views
• 0 replies
• 0 likes

Daily Mix

I love The Daily Mix, but i want to know why you delete Mixes i play a lot! I had 6 mixes, now i have 3! I played mixes 5&6 everyday, now u deleted them! WHY???

• djdon77
• Roadie
• I love The Daily Mix, but i want to know why you delete Mixes i play a lot! I had 6 mixes, now i have 3! I played mixes 5&6 everyday, now u deleted them! WHY???
• 2017-03-07 5:46:48 PM
• 292 Views
• 0 replies
• 0 likes

Superuser Contribution Can't download songs

Hey there, i'm a premium user and why i cannot download songs? I already press the toggle for "download using cellular" on and it still doesn't work?

• alifshafix
• Casual Listener
• Hey there, i'm a premium user and why i cannot download songs? I already press the toggle for "download using cellular" on and it still doesn't work?
• 2017-02-28 10:00:51 AM
• 2017-03-07 1:40:10 PM
• alifshafix
• Casual Listener
• 424 Views
• 2 replies
• 0 likes

since yesterday i use Chromcast. Previously talked about Bluetooth. Sounds clear better now. Unf

• koerli007
• Newbie
• 2017-03-07 12:54:22 PM
• 239 Views
• 0 replies
• 0 likes

Someone help !!

So I have had spotify for a over a year now problem but the last 2-3 days I cannot log in. I use the same password and username but it says wrong password so I got reset my password and it let's me in for a couple hours till the same thing happens ag...

• 095282005
• Newbie
• So I have had spotify for a over a year now problem but the last 2-3 days I cannot log in. I use the same password and username but it says wrong password so I got reset my password and it let's me i...
• 2017-03-06 11:00:47 PM
• 2017-03-07 10:32:13 AM
• MattSuda
• Spotify Star
• 255 Views
• 1 replies
• 0 likes

Change track in car sony z5 compact

Cant change song in my car when listening to spotify. If i connect a iphone it works to change with the car. Just volume that works, please help.

• Kattfoten91
• Newbie
• Cant change song in my car when listening to spotify. If i connect a iphone it works to change with the car. Just volume that works, please help.
• 2017-03-07 8:19:12 AM
• 242 Views
• 0 replies
• 0 likes

Liking songs on lock screan

I just upgraded to premium. For the past several days I have been listing to my daily mix, and liking songs with the heart on my lock screen. Over this time I "liked" a good deal of songs, only to find that the ones liked when the screen was locked a...

• nt7
• Newbie
• I just upgraded to premium. For the past several days I have been listing to my daily mix, and liking songs with the heart on my lock screen. Over this time I "liked" a good deal of songs, only to fi...
• 2017-03-07 6:58:37 AM
• 388 Views
• 0 replies
• 0 likes

Delete my facebook.

Hi , i delete my facebook profile , and create a new spotify profile , but i want my playlists and premium back , how it works if it's works?

• Ingus1992
• Newbie
• Hi , i delete my facebook profile , and create a new spotify profile , but i want my playlists and premium back , how it works if it's works?
• 2017-03-06 6:01:11 PM
• 2017-03-06 8:14:58 PM
• Maxim
• Spotify Star
• 269 Views
• 1 replies
• 0 likes

Emui 5.0

I had just updated my huawei mate 8 system to emui 5. The spotify controls is dissapear from the lock screen and also the smart cover screen. Anyone had the same issue that I have?

• AadwinN
• Newbie
• I had just updated my huawei mate 8 system to emui 5. The spotify controls is dissapear from the lock screen and also the smart cover screen. Anyone had the same issue that I have?
• 2017-02-28 5:26:13 PM
• 2017-03-06 4:23:32 PM
• Matt75013
• Newbie
• 907 Views
• 2 replies
• 2 likes

Desynchronized

Something already happened two times : all my synchronized songs are desynchronized. I think it happened when I switched off my phone. I can't access to Internet in the week so I had to wait for the weekend to listen to music again...Can someone help...

• SimonCoqueret
• Newbie
• Something already happened two times : all my synchronized songs are desynchronized. I think it happened when I switched off my phone. I can't access to Internet in the week so I had to wait for...
• 2017-01-28 8:14:29 PM
• 2017-03-06 2:09:17 PM
• XSpectre
• Casual Listener
• 546 Views
• 1 replies
• 1 likes

Spotify crashes when in background

I've found a lot of people complaining about this, and I've tried taking various steps but nothing seems to work. I have a premium account, and running Marshmallow. I've tried:- Uninstalling/reinstalling- Clearing cache/data/downloads- Setting batter...

• oroboros74
• Regular
• I've found a lot of people complaining about this, and I've tried taking various steps but nothing seems to work. I have a premium account, and running Marshmallow.   I've tried: - Unins...
• 2017-03-06 1:25:00 PM
• 820 Views
• 0 replies
• 2 likes

Downloaded songs undownloading

This has happened twice now, i have a samsung j7 with huge storage, i have spotify premium and in early january spotify undownloaded all the songs i had downloaded for no reason and i had to download them all again, today the same happened and they a...

• Crabtouch
• Casual Listener
• This has happened twice now, i have a samsung j7 with huge storage, i have spotify premium and in early january spotify undownloaded all the songs i had downloaded for no reason and i had to download...
• 2017-02-26 10:02:02 PM
• 2017-03-06 10:10:26 AM
• Ueberdosis
• Newbie
• 732 Views
• 4 replies
• 1 likes

Cannot Download Non-Spotify Songs

Ive recently been trying to download non-spotify songs. But when i press the download toggle, nothing happens. I have more than enough room for new songs to come in, in fact ive downloaded many spotify songs after this issue. Im using the same intern...

• Ricecrackerz
• Casual Listener
• Ive recently been trying to download non-spotify songs. But when i press the download toggle, nothing happens. I have more than enough room for new songs to come in, in fact ive downloaded many spoti...
• 2017-03-06 7:17:10 AM
• 2017-03-06 7:36:50 AM
• Ricecrackerz
• Casual Listener
• 805 Views
• 1 replies
• 0 likes

Titres indisponible en hors connexion

Bonjour,Disposant d'un compte prenium, j'ai téléchargé environ 6 Go de musique e' WiFi hier.Ce matin j'ai mis mon téléphone en hors ligne et je n'ai pas pu écouter mes musiques car elles n'étaient soit disante pas disponible en hors connexion,portant...

• ClémentD
• Newbie
• Bonjour, Disposant d'un compte prenium, j'ai téléchargé environ 6 Go de musique e' WiFi hier. Ce matin j'ai mis mon téléphone en hors ligne et je n'ai pas pu écouter mes musiques car elles n'étaien...
• 2017-03-06 6:58:10 AM
• 924 Views
• 0 replies
• 0 likes