Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Saturday
Sumit_Ghosh
Casual Listener
52120 Views
67 replies
25 likes

52120 Views
67 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
882216 Views
11 replies
51 likes
Android
Guide
Troubleshooting

882216 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27488 Views
4 replies
0 likes

27488 Views
4 replies
0 likes

Android N bug

Just got official Android N for my Oneplus 3. For some reason Spotify keeps coming up in the notification field every 5 minutes or so. It's not starting to play. It just comes up. And I have to swipe it away.Why is this happening? Didn't happen befor...

difference
Regular
Just got official Android N for my Oneplus 3. For some reason Spotify keeps coming up in the notification field every 5 minutes or so. It's not starting to play. It just comes up. And I have to swipe...
2017-01-05 8:20:15 PM
2017-01-09 12:25:59 AM
Reflux_
Community Legend
897 Views
6 replies
0 likes
Android N
Oneplus

897 Views
6 replies
0 likes

Settings wont stay saved

Im using a Galaxy s6, never had this problem till i updated the app. Under settings, i turned off "Auto Play" and "Download over Cellular", when i leave that setting section, and go back in, Both of those settings are immediately reverted back. Also ...

aarmijo91
Newbie
Im using a Galaxy s6, never had this problem till i updated the app. Under settings, i turned off "Auto Play" and "Download over Cellular", when i leave that setting section, and go back in, B...
2017-01-09 9:13:47 PM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

Música se pausa con otras aplicaciones (juegos)

Buenas tardes! Acabo de inscribirme en Spotify premium después de años utilizándo el servicio gratuito y quería saber si existe alguna solución para el problema que planteo a continuación. Cuando estoy utilizando Spotify y abro otra aplicación tipo j...

Goliado
Newbie
Buenas tardes! Acabo de inscribirme en Spotify premium después de años utilizándo el servicio gratuito y quería saber si existe alguna solución para el problema que planteo a continuación. ...
2017-01-09 4:12:04 PM
8704 Views
0 replies
6 likes

8704 Views
0 replies
6 likes

[Android] Downloaded music keeps deleting

Hi,i am a premium owner, but it doesn't feel premium at all, because i need to download all my playlist at least once a week. My offline music keeps deleting automatically. I tried to reinstall the app deleting the cache but the problem persists.Plea...

HypnoPanda
Newbie
Hi, i am a premium owner, but it doesn't feel premium at all, because i need to download all my playlist at least once a week. My offline music keeps deleting automatically. I tried to reinstall the...
2017-01-09 4:11:05 PM
282 Views
0 replies
0 likes
music deleting

282 Views
0 replies
0 likes

Play local files on Android phone (Samsung S5)

I have some songs ripped from a CD stored locally on my Samsung S5 with Android 6.0.1, bit I can not play them using the Spotify app. I can play the local files on my PC (ahve stored them locally there as well). Anyone with a solution, or is this set...

Matsbodebring
Newbie
I have some songs ripped from a CD stored locally on my Samsung S5 with Android 6.0.1, bit I can not play them using the Spotify app. I can play the local files on my PC (ahve stored them locally the...
2017-01-09 2:46:29 PM
2017-01-09 3:33:00 PM
Jon_UK
Roadie
291 Views
1 replies
0 likes

291 Views
1 replies
0 likes

Google Maps + Spotify = Device reboot ?

Recently, I've notice that when I use Google Maps while Spotify is playing, my phone crash and then reboot by itself. I didn't have the problem when I use Google Maps only or Spotify only. Another thing, when the device is in charge it never crashes....

sofianehassaini
Newbie
Recently, I've notice that when I use Google Maps while Spotify is playing, my phone crash and then reboot by itself. I didn't have the problem when I use Google Maps only or Spotify o...
2017-01-09 12:26:50 PM
250 Views
0 replies
0 likes

250 Views
0 replies
0 likes

Previous/Next button for lock screen (Android)

Hello,I have the Huawei P9 but i can't see the Previous/Next from the LockScreen. In order to change a song, I have to unlock the device and it's quite annoying. I don't know if it's an interface problem from Huawei or from Spotify ... Do you have a ...

1283920595
Newbie
Hello, I have the Huawei P9 but i can't see the Previous/Next from the LockScreen. In order to change a song, I have to unlock the device and it's quite annoying. I don't know if it's an interf...
2017-01-09 5:50:26 AM
2017-01-09 11:32:32 AM
Joe
Community Legend
367 Views
1 replies
0 likes

367 Views
1 replies
0 likes

Solved!! Equalizer disappeared

Hey,Today the equalizer just disappeared from the options. I have been using it on this phone for a month now, but today when i opened the app, it wasnt there. I reinstalled the app but it didnt help.The device I use is OnePlus 3T, android 7.0.Spotif...

Realgary
Casual Listener
Hey, Today the equalizer just disappeared from the options. I have been using it on this phone for a month now, but today when i opened the app, it wasnt there. I reinstalled the app but it didnt ...
2017-01-09 11:28:39 AM
2017-01-09 11:30:33 AM
Joe
Community Legend
3449 Views
1 replies
0 likes

3449 Views
1 replies
0 likes

Superuser Contribution Equalizer

So I've had premium Spotify for a few months now and I enjoy using the equalizer. Suddenly it has disappeared and I don't know where to find it. Any suggestions?

Dahlai
Newbie
So I've had premium Spotify for a few months now and I enjoy using the equalizer. Suddenly it has disappeared and I don't know where to find it. Any suggestions?
2016-10-31 4:35:13 AM
2017-01-09 11:23:04 AM
Joe
Community Legend
2150 Views
4 replies
0 likes

2150 Views
4 replies
0 likes

Song showing on AOD Galaxy S7 when app closed

I have a Samsung Galaxy S7 and when I exit the app, the song still shows it as playing on the Always on Display. I even logged out and forced stop but it still shows on the AOD. Any ideas?Thanks

bigkahuna2187
Casual Listener
I have a Samsung Galaxy S7 and when I exit the app, the song still shows it as playing on the Always on Display. I even logged out and forced stop but it still shows on the AOD. Any ideas? Thanks
2016-11-16 7:01:41 PM
2017-01-09 2:21:56 AM
javbo03
Newbie
567 Views
2 replies
0 likes

567 Views
2 replies
0 likes

Trouble logging in on the Android app!

I changed the email in my account and it booted me out of the app. Whenever I try to log in I get an error message saying "You do not have a spotify account connected to your facebook account. If you have a spotify account please login with your spot...

mdwhite975
Newbie
I changed the email in my account and it booted me out of the app. Whenever I try to log in I get an error message saying "You do not have a spotify account connected to your facebook account. If you...
2017-01-08 11:46:52 PM
2017-01-09 1:42:17 AM
Joe
Community Legend
300 Views
1 replies
0 likes

300 Views
1 replies
0 likes

Can't download any song

Guys help.. I can't download any song although the internet connection was doing just fine. Already force stop and reinstall it but still not working.

Noped58
Newbie
Guys help.. I can't download any song although the internet connection was doing just fine. Already force stop and reinstall it but still not working.
2017-01-08 6:49:35 PM
194 Views
0 replies
0 likes

194 Views
0 replies
0 likes

SD Card Storage

When I set my micro SD card as internal storage, the Spotify app does not identifies it. Therefore, I can no longer store my songs in it. It would be great if an update would be released with this new feature.

Rubão
Casual Listener
When I set my micro SD card as internal storage, the Spotify app does not identifies it. Therefore, I can no longer store my songs in it. It would be great if an update would be released with this ne...
2017-01-07 4:39:19 PM
2017-01-08 5:27:56 PM
Rubão
Casual Listener
45490 Views
8 replies
1 likes

45490 Views
8 replies
1 likes

Comprimized account

Hi all,I have been having issues with a facebook connected premium account. My spotify was being used by multiple unknown devices on and offline. I have changed all my email, facebook/spotify passwords more than once now and logged out all users but ...

bruckyd
Casual Listener
Hi all, I have been having issues with a facebook connected premium account. My spotify was being used by multiple unknown devices on and offline. I have changed all my email, facebook/spotify pas...
2017-01-08 6:34:23 AM
2017-01-08 5:24:05 PM
AlfieDeverell
Casual Listener
320 Views
2 replies
0 likes

320 Views
2 replies
0 likes

Download trouble

Hey folks!I recently got Spotify Premium and now I wanted to make my music offline available, but Spotify tells me I don't have enough storage left on my phone (Android). My phone says I still have more than 11 GB left.Does anyone know how to solve t...

koend_ierink
Newbie
Hey folks! I recently got Spotify Premium and now I wanted to make my music offline available, but Spotify tells me I don't have enough storage left on my phone (Android). My phone says I still have...
2017-01-08 3:22:54 PM
227 Views
0 replies
0 likes

227 Views
0 replies
0 likes

Can't save all album songs anymore with the new "Me" menu

Hello, my Spotify account has changed the "Your Library" menu to the "Me" menu. Now, I can't browse the songs of the albums I have saved. If I go the menu Me -> Favorites -> Songs, my songs are not listed. If I go to an album I have previously saved,...

moranguinho
Casual Listener
Hello, my Spotify account has changed the "Your Library" menu to the "Me" menu. Now, I can't browse the songs of the albums I have saved. If I go the menu Me -> Favorites -> Songs, my ...
2017-01-08 3:06:29 PM
340 Views
0 replies
0 likes

340 Views
0 replies
0 likes

Playlist to big?

When i open my own playlist. The one i created myself. It only plays the first couple of songs. I think arouns 70songs. With or without shuffle on. So when i pick song 200 he automaticly jumps to song 1 after he finishes the song. Its happens with al...

Tommyboy0606
Newbie
When i open my own playlist. The one i created myself. It only plays the first couple of songs. I think arouns 70songs. With or without shuffle on. So when i pick song 200 he automaticly jumps to son...
2017-01-08 12:18:17 PM
2017-01-08 1:29:15 PM
ErikG
Roadie
248 Views
1 replies
0 likes

248 Views
1 replies
0 likes

Solved!! Impossible to reach my library

On the app there was always a "my library" button that let me view all of my saved music by artist, by album, etc. Now that button has been replaced with a "me" button that takes me to my page with playlists and recently played artists. But I have lo...

wackjilliams
Casual Listener
On the app there was always a "my library" button that let me view all of my saved music by artist, by album, etc. Now that button has been replaced with a "me" button that takes me to my page with p...
2016-12-24 10:09:31 PM
2017-01-08 1:17:15 PM
moranguinho
Casual Listener
905 Views
4 replies
0 likes

905 Views
4 replies
0 likes

Samsung, android premium user 'My library' menu tab no longer shows, replaced by 'me'

If you have a look at the attached image, the my library tab is no longer there on the bottom right of the screen, and is replaced by a 'me' tab which is extremely frustrating to the point that i am going to cancel my subscription. Please read and pr...

Jimmytukz
Casual Listener
If you have a look at the attached image, the my library tab is no longer there on the bottom right of the screen, and is replaced by a 'me' tab which is extremely frustrating to the point that i am ...
2017-01-03 1:33:43 PM
2017-01-08 1:13:18 PM
moranguinho
Casual Listener
454 Views
3 replies
0 likes

454 Views
3 replies
0 likes

Spotify on Android: how to listen to all songs of an artist?

Hello guys, I can't find how to play every and all songs of an artist. How can I do that?

lcavalheiro
Newbie
Hello guys, I can't find how to play every and all songs of an artist. How can I do that?
2017-01-08 9:22:42 AM
2017-01-08 11:12:12 AM
Joe
Community Legend
531 Views
1 replies
0 likes

531 Views
1 replies
0 likes

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