Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
yesterday
Timbo6sic6
Casual Listener
67740 Views
69 replies
26 likes

67740 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28946 Views
5 replies
0 likes

28946 Views
5 replies
0 likes

Superuser Contribution [Android]

Too bad Spotify doesn't have a person available for help. I'm sure they have lost customers that way. They lost me because I couldn't log on. The pre programed help, didn't!

Ech1956
Newbie
Too bad Spotify doesn't have a person available for help. I'm sure they have lost customers that way. They lost me because I couldn't log on. The pre programed help, didn't!
2016-12-26 3:30:53 PM
2017-01-12 5:10:00 PM
Erika
Roadie
213 Views
1 replies
0 likes

213 Views
1 replies
0 likes

Superuser Contribution Spotify using mobile data when listening to downloaded playlist

When using Spotify on Android in online mode, even if I'm listening to a downloaded playlist it will use data. Why? It didn't do this before. Currently using version 7.2.0.1250 armV7 I've tried restricting its connections to mobile network but still ...

clonn
Gig Goer
When using Spotify on Android in online mode, even if I'm listening to a downloaded playlist it will use data. Why? It didn't do this before. Currently using version 7.2.0.1250 armV7 ...
2016-12-27 5:16:44 PM
2017-01-12 5:05:48 PM
Erika
Roadie
350 Views
1 replies
1 likes

350 Views
1 replies
1 likes

Stream Quality

I am testing both deezer and spotify to decide which is the best for me.I have found a lot of things where the one has a big plus and the other a big minus, in both ways, quite crazy indeed. Anyway .... in deezer the streaming quality is: enhanced, b...

one_71
Music Fan
I am testing both deezer and spotify to decide which is the best for me. I have found a lot of things where the one has a big plus and the other a big minus, in both ways, quite crazy indeed. Anyway...
2017-01-12 4:33:22 PM
2017-01-12 4:45:15 PM
Hubo
Community Legend
222 Views
1 replies
0 likes

222 Views
1 replies
0 likes

Local files on Android

I can't dowload the songs on my phone from my local file on my computer. They are in a playlist and Spotify tells me to just download the playlist but nothing happens, it says it's downloaded but I can't listen to the song. What can I do?

breathelarrys
Newbie
I can't dowload the songs on my phone from my local file on my computer. They are in a playlist and Spotify tells me to just download the playlist but nothing happens, it says it's downloaded but I c...
2017-01-12 3:25:28 PM
2017-01-12 4:00:48 PM
Joe
Community Legend
193 Views
1 replies
0 likes

193 Views
1 replies
0 likes

Spotify won't update

Hey,I've been waiting for the current update for months now. I'm using a Galaxy S7. Two friends of mine got the update on the same day, like I said, months ago. I'm still forced to use the older UI which is not very user friendly. In my opinion, you ...

andigger
Casual Listener
Hey, I've been waiting for the current update for months now. I'm using a Galaxy S7. Two friends of mine got the update on the same day, like I said, months ago. I'm still forced to use the older UI...
2017-01-11 1:28:19 PM
2017-01-12 3:58:41 PM
andigger
Casual Listener
912 Views
3 replies
0 likes

912 Views
3 replies
0 likes

Solved!! Spotify App for Gear S3 (now released)

Now that Spotify has been released for the Gear S3, has anyone had any issues connecting to LTE and streaming from LTE? I have no issues listening to spotify while my phone is connected to the S3, but I just tried taking it on a walk without my phone...

ZosoPage1963
Casual Listener
Now that Spotify has been released for the Gear S3, has anyone had any issues connecting to LTE and streaming from LTE? I have no issues listening to spotify while my phone is connected to the ...
2016-12-19 4:04:28 PM
2017-01-12 3:39:51 PM
Factory8118
Newbie
3748 Views
6 replies
0 likes

3748 Views
6 replies
0 likes

Superuser Contribution Se elimina la musica

Tengo un problema soy usuario Spotify premium y en Mi Celular no me permite descargar musica dice que tengo más de 3 dispositivos en modo offlineYa me metí a la página principal y le di cerrar seción en todos lados y Borre todos los que decía que usa...

Ivan171
Newbie
Tengo un problema soy usuario Spotify premium y en Mi Celular no me permite descargar musica dice que tengo más de 3 dispositivos en modo offline Ya me metí a la página principal y le di cerrar seci...
2017-01-08 6:10:19 PM
2017-01-12 3:28:11 PM
Erika
Roadie
386 Views
1 replies
0 likes

386 Views
1 replies
0 likes

Superuser Contribution No reproduce algunas listas

Tengo spotify premium y de unos dias hacia aca observe que aunque acabara de actualizar mis listas, varias de estas no se reproducian. En la foto adjunta se puede ver que unas estan remarcadas y otras no tanto, las cuales son las que no puedo reprodu...

Erikasalcido8
Newbie
Tengo spotify premium y de unos dias hacia aca observe que aunque acabara de actualizar mis listas, varias de estas no se reproducian. En la foto adjunta se puede ver que unas estan remarcadas y otra...
2017-01-10 2:00:16 AM
2017-01-12 3:16:08 PM
Erika
Roadie
242 Views
1 replies
0 likes

242 Views
1 replies
0 likes

Spotify deletes my downloaded songs every couple of weeks

As the title states. Very, very annoying. I've tried the steps that I found in other threads but they don't work. Help, anyone? Thanks

mnijland
Newbie
As the title states. Very, very annoying. I've tried the steps that I found in other threads but they don't work. Help, anyone? Thanks
2017-01-12 2:20:01 PM
165 Views
0 replies
0 likes

165 Views
0 replies
0 likes

Can't play particular songs because they are not available

I have been using Spotify on my laptop and Android phone for a little while now and there seems to be a problem in playing songs on my phone. Some songs that I tried to find on my laptop weren't be able to download, only to add to one of my playlists...

jellevandereerd
Casual Listener
I have been using Spotify on my laptop and Android phone for a little while now and there seems to be a problem in playing songs on my phone. Some songs that I tried to find on my laptop weren't be a...
2017-01-11 10:48:16 PM
2017-01-12 12:41:02 PM
Joe
Community Legend
1637 Views
5 replies
0 likes

1637 Views
5 replies
0 likes

Stuttering On Every Equalizer

Hi, Guys...I'm using Spotify Premium on CM 14.1 Redmi Note 4G. So when I want to play any song, it always stuttering. I believe that the problem is in the Equalizer. But every EQ I used, it always stuttering (AudioFX, PinPong's Equalizer, etc). I had...

WarlockNotes
Newbie
Hi, Guys... I'm using Spotify Premium on CM 14.1 Redmi Note 4G. So when I want to play any song, it always stuttering. I believe that the problem is in the Equalizer. But every EQ I used, it alway...
2017-01-12 12:38:33 PM
208 Views
0 replies
0 likes

208 Views
0 replies
0 likes

'my music' missing after update

After a recent update the menu slot 'my music' changed to 'I' on my samsung mobile phone (bottom right on the picture) and my downloaded music disappeared. Now i can just safe songs by marking it as favourite. Had anyone the same problem or knows how...

Physs
Newbie
After a recent update the menu slot 'my music' changed to 'I' on my samsung mobile phone (bottom right on the picture) and my downloaded music disappeared. Now i can just safe songs by marking ...
2017-01-12 12:14:09 PM
2017-01-12 12:18:54 PM
Joe
Community Legend
207 Views
1 replies
0 likes

207 Views
1 replies
0 likes

Premium account, but local music from PC doesn't play on Android phone.

Although this page: (https://support.spotify.com/nl/using_spotify/playlists/listen-to-local-files/) suggests that I can play/sync my local files from my PC to my phone, it doesn't work. I have a Premium account, I've downloaded the songs both on my P...

lrom
Regular
Although this page: (https://support.spotify.com/nl/using_spotify/playlists/listen-to-local-files/) suggests that I can play/sync my local files from my PC to my phone, it doesn't work. I have a Prem...
2017-01-06 3:53:18 PM
2017-01-12 6:04:54 AM
rishia513
Casual Listener
664 Views
7 replies
0 likes

664 Views
7 replies
0 likes

Superuser Contribution Now playing disappears or stops working when streaming to Chromecast or Google Home

I was listening to music and the bar at the bottom that shows what is playing has completely disappeared. I've force closed the app and restarted multiple times.I cannot tell what is playing and have no playback controls. I am also completely unable ...

d3dc
Casual Listener
I was listening to music and the bar at the bottom that shows what is playing has completely disappeared. I've force closed the app and restarted multiple times. I cannot tell what is playing and ...
2016-12-18 1:34:03 AM
2017-01-12 3:44:46 AM
d3dc
Casual Listener
414 Views
2 replies
0 likes
Android
bug

414 Views
2 replies
0 likes

No Internet Connection every time I open.

Every time I open the app it tries to connect to the Internet and finally gives me the no internet connection notice. It doesn't have anything to do with offline mode and uninstalling it and reinstalling worked to fix it until I closed the app again ...

Jldejarnett
Casual Listener
Every time I open the app it tries to connect to the Internet and finally gives me the no internet connection notice. It doesn't have anything to do with offline mode and uninstalling it and reinstal...
2016-05-16 4:25:38 PM
2017-01-12 1:40:09 AM
LeighAnn2
Newbie
718 Views
6 replies
0 likes

718 Views
6 replies
0 likes

Sony Xperia Z3 volume fluctuating

When I listen to music with my bluetooth headphones the volume keeps fluctuating in the tracks, the volume gets lower in "drops" in tracks. This doesnt happen to me on my desktop. I have tried to look up solutions and i found that trurning eq to stan...

ludlew
Newbie
When I listen to music with my bluetooth headphones the volume keeps fluctuating in the tracks, the volume gets lower in "drops" in tracks. This doesnt happen to me on my desktop. I have tried to loo...
2017-01-12 1:18:32 AM
200 Views
0 replies
0 likes

200 Views
0 replies
0 likes

Spotify not letting me log in using Facebook. Keeps sending me through loops.

The Spotify Android app is not letting me log in on a new phone. When I first created my account I did it using Facebook and I've always used my Facebook credentials to login. I've been a premium member for about a year so I'm not new to Spotify. Thi...

Joshewah777
Regular
The Spotify Android app is not letting me log in on a new phone. When I first created my account I did it using Facebook and I've always used my Facebook credentials to login. I've been a ...
2014-01-31 12:16:14 AM
2017-01-12 1:17:35 AM
Mljndn
Casual Listener
3318 Views
9 replies
0 likes

3318 Views
9 replies
0 likes

Massive data usage

I have had massive amount of data used by spotify over a few days. I used 80% music from my playlist and streamed some live. I also was connected to wifi at the same time as using my cellular data. Beetween the 24-27th december 2016 i have had 6 gig ...

Domsymcshizzle
Newbie
I have had massive amount of data used by spotify over a few days. I used 80% music from my playlist and streamed some live. I also was connected to wifi at the same time as using my cellular data. B...
2017-01-11 2:21:08 AM
2017-01-11 12:21:07 AM
itu_
Community Legend
411 Views
1 replies
0 likes

411 Views
1 replies
0 likes

Party mode not available

Hello guys, Spotify - Party is not working on my Samsung Galaxy Note 4, Android version 6.0.1. Whenever I go to Browse - Party - choose a playlist, I see only "SHUFFLE PLAY" not the "START PARTY" nor the Mood trigger. Got any advise?

diamonq
Newbie
Hello guys, Spotify - Party is not working on my Samsung Galaxy Note 4, Android version 6.0.1. Whenever I go to Browse - Party - choose a playlist, I see only "SHUFFLE PLAY" not the "START P...
2017-01-07 12:55:27 AM
2017-01-11 11:08:47 PM
lieshout1972
Newbie
1175 Views
4 replies
0 likes
spotify party not available

1175 Views
4 replies
0 likes

Samsung Galaxy S6 Edge not playing

My wife and I both have S6 Edges - I've got Soptify Premium and it works just fine on my phone. Hers, not so much. She does not have Premium. She just downloaded the app and songs will not play. We searched for Robert Palmer tune she wanted to listen...

jtsaint72
Newbie
My wife and I both have S6 Edges - I've got Soptify Premium and it works just fine on my phone. Hers, not so much. She does not have Premium. She just downloaded the app and songs w...
2017-01-11 8:31:56 PM
2017-01-11 10:06:41 PM
Joe
Community Legend
364 Views
1 replies
0 likes

364 Views
1 replies
0 likes

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