Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
50881 Views
66 replies
25 likes

50881 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881515 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881515 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27282 Views
4 replies
0 likes

27282 Views
4 replies
0 likes

Superuser Contribution Cant Log In

I have typed in my username and password and it will not log into my account. I know I have the right username and password, but the screen just continues to say "Logging in..." but never actually logs in. Any ideas?

Aadedom
Newbie
I have typed in my username and password and it will not log into my account. I know I have the right username and password, but the screen just continues to say "Logging in..." but never actually lo...
2016-12-16 9:07:05 AM
2016-12-20 9:44:04 PM
RodrigoPalma
Roadie
218 Views
1 replies
0 likes

218 Views
1 replies
0 likes

Superuser Contribution Spotify keeps deleting offline playlists

Currently using a galaxy note 4 and have been having issues with my playlists being deleted for months now, have tried fresh installs and re syncing on my end, nothing accomplished just keep losing my playlists.

astevenson101a
Newbie
Currently using a galaxy note 4 and have been having issues with my playlists being deleted for months now, have tried fresh installs and re syncing on my end, nothing accomplished just keep losing m...
2016-12-16 6:22:11 AM
2016-12-20 9:43:19 PM
RodrigoPalma
Roadie
212 Views
1 replies
0 likes

212 Views
1 replies
0 likes

Superuser Contribution Premium card doesn't work

Hi Guys,As I bought a 10€ Spotify Prwmium card 2 days ago, i entered the code. Then i got an E-Mail that my code was accepted and so on. Then i wanted to use the Premium functions but this also didn't work. I also tried to sign out and in again but t...

MVTiwi
Newbie
Hi Guys, As I bought a 10€ Spotify Prwmium card 2 days ago, i entered the code. Then i got an E-Mail that my code was accepted and so on. Then i wanted to use the Premium functions but this also did...
2016-12-16 6:19:22 AM
2016-12-20 9:42:37 PM
RodrigoPalma
Roadie
271 Views
1 replies
0 likes

271 Views
1 replies
0 likes

Can't play podcasts

Hello, I have the Spotify app on my cellphone and everything goes right except for the podcasts section. I "click" one podcast to listen and it simply doesn't do anything. Anyome who help me please?

dacorac43
Newbie
Hello, I have the Spotify app on my cellphone and everything goes right except for the podcasts section. I "click" one podcast to listen and it simply doesn't do anything. Anyome who help me please?
2016-12-20 8:56:50 PM
923 Views
0 replies
2 likes

923 Views
0 replies
2 likes

listening to spotify thru my Onkyo TX-NR509

Hello,I have a spotify account that I access via Facebook. I would like to listen to Spotify thru my Onkyo TX-NR509 receiver. I have installed the Onkyo remote app on my phone. When I open Spotify on my Samsung Galaxy S7 app it is asking me for a use...

Bryan5150
Casual Listener
Hello, I have a spotify account that I access via Facebook. I would like to listen to Spotify thru my Onkyo TX-NR509 receiver. I have installed the Onkyo remote app on my phone. When I open Spotify ...
2016-12-20 8:46:24 PM
267 Views
0 replies
0 likes

267 Views
0 replies
0 likes

Lost downloaded playlists

After the latest update none of my songs are downloaded. Went in to listen to music at work today and nope... I have nothing downloaded. Now I have to try and remember to open it when I get home so they can all download again.

Beanstone
Newbie
After the latest update none of my songs are downloaded. Went in to listen to music at work today and nope... I have nothing downloaded. Now I have to try and remember to open it when I get home so t...
2016-12-20 8:15:04 PM
169 Views
0 replies
0 likes

169 Views
0 replies
0 likes

I can't play music when I'm offline

Recently I got Premium, but when I go out of my house and start Spotify in the offline mode I can't play the music I downloaded. I have no idea what to do, because that was the main reason I changed to Premium, so I can listen to music wherever I'd b...

hionic
Newbie
Recently I got Premium, but when I go out of my house and start Spotify in the offline mode I can't play the music I downloaded. I have no idea what to do, because that was the main reason I changed ...
2016-12-20 8:06:18 PM
174 Views
0 replies
0 likes

174 Views
0 replies
0 likes

Solved!! NO LIBRARY SHUFFLE OR PLAY OPTION!! You must be kidding me, this is a cancel-able offense

if they dont fix that soon i will cancel my subscription. ALL SHUFFLE is the most used feature in anyones music player. I mean really wtf. What idiot thought not to include that. It is standard in everything music player related. I mean the ipod's it...

sjmslik
Music Fan
if they dont fix that soon i will cancel my subscription. ALL SHUFFLE is the most used feature in anyones music player. I mean really wtf. What idiot thought not to include that. It is standard in ev...
2012-06-13 4:35:18 PM
2016-12-20 7:22:00 PM
jaimemery
Newbie
3950 Views
30 replies
5 likes

3950 Views
30 replies
5 likes

Galaxy S7 Edge crashing

I am running spotify app on Galaxy S7 Edge. The app is constantly crashing and can't stop the track being played, skip or turn off the app. In some cases the volume can't be adjusted either. This happens every time I use the app after around 15 minut...

Ceaster1986
Newbie
I am running spotify app on Galaxy S7 Edge. The app is constantly crashing and can't stop the track being played, skip or turn off the app. In some cases the volume can't be adjusted either. This hap...
2016-12-17 7:57:36 PM
2016-12-20 6:32:30 PM
lucaat
Regular
372 Views
2 replies
0 likes

372 Views
2 replies
0 likes

Lost an ability

I lost my ability to exit the app and still listen to music after I got premium. Please help me with this issue.

ShadowCellist
Casual Listener
I lost my ability to exit the app and still listen to music after I got premium. Please help me with this issue.
2016-12-18 11:27:51 PM
2016-12-20 6:30:43 PM
Hubo
Community Legend
201 Views
1 replies
0 likes

201 Views
1 replies
0 likes

Superuser Contribution Revert to sidebar menu

I really dont like moving the navigation menu to the bottom of the screen which takes a lot of space, preventing me from viewing songs and playlists. For my android phone, now I have the Android navigation bar, spotify navigation bar and then now pla...

mdt1
Newbie
I really dont like moving the navigation menu to the bottom of the screen which takes a lot of space, preventing me from viewing songs and playlists. For my android phone, now I have the Android navi...
2016-11-25 9:41:29 AM
2016-12-20 5:32:03 PM
Colson18
Newbie
818 Views
2 replies
3 likes

818 Views
2 replies
3 likes

Solved!! Playback "stops" after one song

Hi, i'm using Spotify Music 3.9.0.965 on a Sony Xperia Z5 Compact. When I play a song (doesn't matter if online or offline), the playback stops at the end of the song. But the play buttons is still a break sign. It has no impact pushing the play/brea...

Greacemonkey
Casual Listener
Hi, i'm using Spotify Music 3.9.0.965 on a Sony Xperia Z5 Compact. When I play a song (doesn't matter if online or offline), the playback stops at the end of the song. But the play buttons i...
2015-10-25 4:22:05 PM
2016-12-20 5:14:03 PM
elisabel79
Casual Listener
4623 Views
8 replies
0 likes

4623 Views
8 replies
0 likes

Suggested Songs keep appearing

So I've noticed lately that more often than nought, suggested songs keep appearing in my music. I've looked at other posts about it and there doesn't seem to have been an actual working solution. One solution was that a playlist of 12+ songs should n...

Runtty
Casual Listener
So I've noticed lately that more often than nought, suggested songs keep appearing in my music. I've looked at other posts about it and there doesn't seem to have been an actual working solution.&nbs...
2016-12-20 2:57:57 PM
2016-12-20 4:52:20 PM
Joe
Community Legend
198 Views
1 replies
0 likes

198 Views
1 replies
0 likes

Solved!! Croosfade Problem on Local Files

So I have sync my local files on the spotify app [Android] especially the clean version so I played some of it then I realized it doesn't crossfade! It only crossfade when it's not from a local file help me plss..

Eugene_27
Casual Listener
So I have sync my local files on the spotify app [Android] especially the clean version so I played some of it then I realized it doesn't crossfade! It only crossfade when it's not from a local file ...
2016-12-20 4:30:13 PM
2016-12-20 4:45:44 PM
Joe
Community Legend
322 Views
1 replies
0 likes

322 Views
1 replies
0 likes

Solved!! I get "Me" instead of "Your Library"

Good evening, I recently created a premium account of spotify and I downloaded the app for android, and it turns out that below, where are the options of home, browse, search, etc. I do not see the option of "Your Library", instead "Me" appears. I wo...

spiritmaggot
Casual Listener
Good evening, I recently created a premium account of spotify and I downloaded the app for android, and it turns out that below, where are the options of home, browse, search, etc. I do not see the o...
2016-12-20 3:28:05 AM
2016-12-20 4:36:30 PM
1967l
Casual Listener
652 Views
4 replies
0 likes

652 Views
4 replies
0 likes

Crappy shuffle

Why are there only ever 80 songs at any one time that can be shuffled. Even tho my playlist has well over 400 songs on it. Hugely frustrating

goodsonpat
Newbie
Why are there only ever 80 songs at any one time that can be shuffled. Even tho my playlist has well over 400 songs on it. Hugely frustrating
2016-12-20 3:55:31 PM
197 Views
0 replies
0 likes

197 Views
0 replies
0 likes

No se reproduce completa la cancion

Disculpen alguien podría ayudarme la verdad es que cuando escucho mis canciones no se reproducen completas cuando pasa un tiempo determinado la canción se deja de escuchar pero aparece que se esta reproduciendo paso a otra canción y me pasa lo mismo ...

Ariel0811
Newbie
Disculpen alguien podría ayudarme la verdad es que cuando escucho mis canciones no se reproducen completas cuando pasa un tiempo determinado la canción se deja de escuchar pero aparece que se esta re...
2016-12-20 3:27:14 PM
7735 Views
0 replies
12 likes

7735 Views
0 replies
12 likes

Spotift redesign

I use spotify on android, and I realy think the app is too outdated, so I redesigned it ! EDIT: I use Flat design EDIT² : programs that I use: Photoshop CC and Illustrator CC

Lukas_Valerio
Casual Listener
I use spotify on android, and I realy think the app is too outdated, so I redesigned it ! EDIT: I use Flat design EDIT² : programs that I use: Photoshop CC and Illustra...
2016-12-20 1:20:07 AM
2016-12-20 3:14:59 PM
Lukas_Valerio
Casual Listener
251 Views
1 replies
0 likes

251 Views
1 replies
0 likes

Subscriptores no tienen premium

Compre el plan familiar e invite mediante el link a un familiar que no tenía ningún tipo de cuenta en Spotify, cuando ingresa solo tiene habilitadas las funciones free y no deja tener música offline

Morifan
Newbie
Compre el plan familiar e invite mediante el link a un familiar que no tenía ningún tipo de cuenta en Spotify, cuando ingresa solo tiene habilitadas las funciones free y no deja tener música offline
2016-12-20 12:26:10 PM
337 Views
0 replies
0 likes
Familiar
Free
Premium

337 Views
0 replies
0 likes

Offline files cancelled

Hi everybody, sometimes my android phone cancels all saved tracks in spotify. I don't know why. I can see my artist, albums and tracks, but now their are not saved. Somebody can help please. Thank you.

andretarra
Casual Listener
Hi everybody, sometimes my android phone cancels all saved tracks in spotify. I don't know why. I can see my artist, albums and tracks, but now their are not saved. Somebody can help please....
2016-12-20 12:23:25 PM
238 Views
0 replies
0 likes

238 Views
0 replies
0 likes

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