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Please see below the most popular frequently asked questions.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 42932 Views
  • 66 replies
  • 25 likes
  • 42932 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878252 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878252 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26444 Views
  • 4 replies
  • 0 likes
  • 26444 Views
  • 4 replies
  • 0 likes

[Galaxy S7] Unresponsive app + battery consumption

Hi ! Firstly, i'm french so i'm sorry for my bad english. I've Spotify app on my Galaxy S7. Since yesterday, i listening music with phone locked and he lost 25% battery for 30min listening. When I unlock the phone, a messsage appear "App is unrespons...

  • Newbie
  •  Hi !    Firstly, i'm french so i'm sorry for my bad english.   I've Spotify app on my Galaxy S7. Since yesterday, i listening music with phone locked and he lost 25% battery ...
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

Kategorie "Podcasts & Video Shows" fehlt.

Hallo. Bei mir fehlt die Rubrik "Podcasts und Video Shows". Spotify! Was ist da los? Möchte einfach nur den Böhmi Podcast "Fest & Flauschig" hören. Facts: Premium Account, Spotify App Version 5.3.0.995, Android 4.2.1, Huawei Ascend G700 (Update wird ...

  • Newbie
  • Hallo.   Bei mir fehlt die Rubrik "Podcasts und Video Shows". Spotify! Was ist da los? Möchte einfach nur den Böhmi Podcast "Fest & Flauschig" hören.    Facts: Premium Account,...
  • arkplumtjatte
  • Newbie
  • 2269 Views
  • 5 replies
  • 12 likes
  • 2269 Views
  • 5 replies
  • 12 likes

Android App History Log File?

Is there an app or a way I can dump the log to find my played SONGS history? I was listening to the Radar Release playlist (which is awesome) while driving last night (Thursday) via blutooth Android and I wanted to add some of the songs on this playl...

  • Newbie
  • Is there an app or a way I can dump the log to find my played SONGS history?   I was listening to the Radar Release playlist (which is awesome) while driving last night (Thursday) via blu...
  • Joe
  • Community Legend
  • 2866 Views
  • 1 replies
  • 0 likes
  • Android
    bring back
    Cache
    dump
    Feature
    Fix
    Help
    history
    log
  • 2866 Views
  • 1 replies
  • 0 likes

# Device limit message when I removed all other devices!

Hey,im still recieving a message stating i have added another device to go over my limit but i removed all devices from my account.Its very annoying!Any ideas hot to fix this?

  • Newbie
  • Hey, im still recieving a message stating i have added another device to go over my limit but i removed all devices from my account. Its very annoying! Any ideas hot to fix this?
  • Joe
  • Community Legend
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

First time user.

I just downloaded the app for the first time. Signed up and everything. Whenever I click on anything the app closes. Why is that?

  • Casual Listener
  • I just downloaded the app for the first time. Signed up and everything. Whenever I click on anything the app closes. Why is that?
  • acalvin61408
  • Casual Listener
  • 338 Views
  • 2 replies
  • 0 likes
  • 338 Views
  • 2 replies
  • 0 likes

Spotify still pending when phone is on standby mode

I use Samsung S7 When I close down (shut down) spotify app, there is still alive below the clocka playing title as if the spotify app was not closed properly. What should I do please ?

  • Newbie
  • I use Samsung S7   When I close down (shut down) spotify app, there is still alive below the clock a playing title as if the spotify app was not closed properly.   What should I do ple...
  • Joe
  • Community Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Lost bell notification.

When I go on the bell notification, all I can see is messages, I've lost the ability so see any new music updates by people I follow. Very annoying as it was the only way to keep up to date.

  • Casual Listener
  • When I go on the bell notification, all I can see is messages, I've lost the ability so see any new music updates by people I follow. Very annoying as it was the only way to keep up to date.
  • tedwenn
  • Newbie
  • 360 Views
  • 2 replies
  • 0 likes
  • 360 Views
  • 2 replies
  • 0 likes

Ford applink issues

since the latest update yesterday my Ford applink won't find spotify.Anyone else with this issue

  • Visitor
  • since the latest update yesterday my Ford applink won't find spotify. Anyone else with this issue
  • user-removed
  • Not applicable
  • 422 Views
  • 2 replies
  • 1 likes
  • 422 Views
  • 2 replies
  • 1 likes

Erneutes downloaden der Lieder

Hallo zusammen, über die Suchfunktion habe ich leider nichts zu meinen Problem gefunden.Jetzt zu meinen Problem :Immer nach ein paar Monaten meldet sich Spotify (App) auf meinen Sony Xperia Z1 ab und nach dem erneuten Anmelden muss ich alle meine hun...

  • Newbie
  • Hallo zusammen, über die Suchfunktion habe ich leider nichts zu meinen Problem gefunden. Jetzt zu meinen Problem : Immer nach ein paar Monaten meldet sich Spotify (App) auf meinen Sony Xperia Z1 ab...
  • 328 Views
  • 0 replies
  • 2 likes
  • 328 Views
  • 0 replies
  • 2 likes

não tem letras nas músicas mesmo com soundhound

Baixei o soundhound e vinculei ao spotify, mas abri o app do spotify e continua sem letra da música

  • Newbie
  • Baixei o soundhound e vinculei ao spotify, mas abri o app do spotify e continua sem letra da música
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Spotify will use my mobile data plan even thouth I disabled it!

I have set mobile download off. I synched my playlists while on wifi.But during the last three weeks Spotify has downloaded more than 200MB on my data plan! I use it about 30 minutes every week day in my car.Where does that come from?I only have a 50...

  • Casual Listener
  • I have set mobile download off.  I synched my playlists while on wifi. But during the last three weeks Spotify has downloaded more than 200MB on my data plan! I use it about 30 minutes every w...
  • 243 Views
  • 0 replies
  • 1 likes
  • 243 Views
  • 0 replies
  • 1 likes

Spotify stopping randomly

Hi.Maybe every 15 minutes (sometimes 5 minutes sometimes 30 minutes) Spotify stops playing. Even I don't do anything on my phone.It stops playing much more often if I browse in chrome.Sometimes the app is closed. Sometimes still open and I have to pr...

  • Casual Listener
  • Hi. Maybe every 15 minutes (sometimes 5 minutes sometimes 30 minutes) Spotify stops playing. Even I don't do anything on my phone. It stops playing much more often if I browse in chrome. Sometim...
  • Dvignos
  • Newbie
  • 751 Views
  • 6 replies
  • 1 likes
  • 751 Views
  • 6 replies
  • 1 likes

Intent to save the currently played song?

Is there an android intent to save the currently played to song my music?

  • Regular
  • Is there an android intent to save the currently played to song my music?
  • 333 Views
  • 0 replies
  • 2 likes
  • 333 Views
  • 0 replies
  • 2 likes

Auto add songs to playlist instead of playing right away

As the title suggest I'm looking for a way (or 3rd party app) that enables me to use spotify as a jukebox so that if people search and click on a song in will not play but go to the end of a play queue. I know I can ask them to send the song to a cer...

  • Regular
  • As the title suggest I'm looking for a way (or 3rd party app) that enables me to use spotify as a jukebox so that if people search and click on a song in will not play but go to the end of a play que...
  • Colster
  • Newbie
  • 968 Views
  • 3 replies
  • 0 likes
  • 968 Views
  • 3 replies
  • 0 likes

Same set of songs plays every day. Did I break Spotify?

I listen to Spotify on an Amazon Fire while I am at work. I usually listen for a few hours per work day. For at least a few weeks, but maybe longer, I have been subjected to the same songs over and over and over day after day. I have had Spotify set ...

  • Regular
  • I listen to Spotify on an Amazon Fire while I am at work. I usually listen for a few hours per work day. For at least a few weeks, but maybe longer, I have been subjected to the same songs over and o...
  • crematedman
  • Community Legend
  • 1035 Views
  • 4 replies
  • 1 likes
  • repeating artists
    repeating songs
    shuffle
  • 1035 Views
  • 4 replies
  • 1 likes

Android spotify connect not working for DENON Heos

I have Spotify Android vs 5.8.0.1029 armV7 (release date 21-7-2016). I can no longer connect to my Denon Heos 7 and Heos 1. I have tried to switch off and on both devices, restarted my Android phone and switched off and on my wifi router. Problem per...

  • Newbie
  • I have Spotify Android vs 5.8.0.1029 armV7 (release date 21-7-2016). I can no longer connect to my Denon Heos 7 and Heos 1. I have tried to switch off and on both devices, restarted my Android phone ...
  • elizas
  • Newbie
  • 750 Views
  • 1 replies
  • 1 likes
  • 750 Views
  • 1 replies
  • 1 likes

Why is my menu bar still on the left

version 7.0.0.1369android 4.2.2 No bottom bar. Why?  

  • Casual Listener
  • version 7.0.0.1369 android 4.2.2   No bottom bar. Why?    
  • River1910
  • Casual Listener
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

3 problems with the app right now

1.) It is not possible to change the position in a playlist. I do not want to start the play and then change the order. I want to arrange the playlist in the app. And here is why: You may or may not have heard that playlists or mixtapes as I sometime...

  • Music Fan
  • 1.) It is not possible to change the position in a playlist. I do not want to start the play and then change the order. I want to arrange the playlist in the app. And here is why: You may or may not ...
  • ArcticMe
  • Music Fan
  • 681 Views
  • 3 replies
  • 1 likes
  • Android
  • 681 Views
  • 3 replies
  • 1 likes